Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.75 - $15.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Health Insurance
Dental Insurance
Vacation and sick/personal time off
Flexible spending accounts (medical and dependent care)
company-paid basic life insurance
short-term disability
long-term disability
401(k)
travel benefits
Job Description
The Banquet Setup Houseperson position is offered by a reputable hotel known for its exceptional service and elegant event hosting capabilities. This hotel prides itself on providing a luxurious and professional environment, catering to a wide array of events including weddings, corporate conferences, conventions, and social gatherings. The establishment is dedicated to maintaining high standards of comfort, cleanliness, and efficiency, ensuring that all guests enjoy an unparalleled hospitality experience. Employees at this hotel benefit from a competitive salary and a supportive work environment that values teamwork, professionalism, and guest satisfaction.
The Banquet Setup Houseperson plays a pivotal role in the smooth execution of the hotel’s banquet and convention services. This role involves maintaining and organizing all banquet service and storage areas to ensure that every event space is impeccably prepared. The individual is responsible for the timely setup and teardown of function spaces, including cleaning and sanitizing both the banquet areas and back-of-house sections. Attention to detail is crucial as the Houseperson must manage hotel property and equipment with care while adhering to safety and security procedures.
Working in this position requires excellent organizational skills and the ability to anticipate the needs of guests and event planners. The Houseperson assists guests with their requests and follows detailed event agendas to ensure everything runs without interruption. This role also demands physical stamina, as moving and handling objects weighing up to 50 pounds, standing for long periods, and performing tasks that involve bending, twisting, and reaching are daily activities. The ability to work well under pressure, remain composed, and maintain a positive attitude is essential for success in this role.
The hotel encourages teamwork and collaboration, and the Banquet Setup Houseperson is expected to work cohesively with co-workers and other departments. This position provides an excellent opportunity for individuals who thrive in dynamic, fast-paced environments and are committed to delivering exceptional guest experiences. The role requires candidates who can operate independently with minimal supervision while demonstrating integrity, reliability, and a strong work ethic.
In summary, the Banquet Setup Houseperson is integral to delivering high-quality banquet services that uphold the hotel’s esteemed reputation. Through meticulous preparation, organization, and guest-focused service, this role contributes significantly to the success of events hosted at the hotel, creating memorable experiences for both guests and clients.
The Banquet Setup Houseperson plays a pivotal role in the smooth execution of the hotel’s banquet and convention services. This role involves maintaining and organizing all banquet service and storage areas to ensure that every event space is impeccably prepared. The individual is responsible for the timely setup and teardown of function spaces, including cleaning and sanitizing both the banquet areas and back-of-house sections. Attention to detail is crucial as the Houseperson must manage hotel property and equipment with care while adhering to safety and security procedures.
Working in this position requires excellent organizational skills and the ability to anticipate the needs of guests and event planners. The Houseperson assists guests with their requests and follows detailed event agendas to ensure everything runs without interruption. This role also demands physical stamina, as moving and handling objects weighing up to 50 pounds, standing for long periods, and performing tasks that involve bending, twisting, and reaching are daily activities. The ability to work well under pressure, remain composed, and maintain a positive attitude is essential for success in this role.
The hotel encourages teamwork and collaboration, and the Banquet Setup Houseperson is expected to work cohesively with co-workers and other departments. This position provides an excellent opportunity for individuals who thrive in dynamic, fast-paced environments and are committed to delivering exceptional guest experiences. The role requires candidates who can operate independently with minimal supervision while demonstrating integrity, reliability, and a strong work ethic.
In summary, the Banquet Setup Houseperson is integral to delivering high-quality banquet services that uphold the hotel’s esteemed reputation. Through meticulous preparation, organization, and guest-focused service, this role contributes significantly to the success of events hosted at the hotel, creating memorable experiences for both guests and clients.
Job Requirements
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
- Stand, sit or walk for an extended period of time or for an entire work shift
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Use, carry and operate all necessary office equipment using finger dexterity
- Communicate with employees, managers, subordinates, and guests through verbal communication, hearing ability, and visual acuity
- Visually look at a computer for extended periods of time
- Adapt to moderate temperatures in the hotel as the thermostat is controlled by hotel environmental systems
- Most work tasks are performed indoors
- Demonstrate cooperation within the team and with other departments
- Listen carefully and work well with others
- Have a positive influence on others in the team
- Anticipate guests' needs and be sensitive to people from all cultures
- Have a natural, warm smile and a friendly and passionate approach
- Demonstrate confidence, helpfulness, and genuine behavior with guests
- Have energy and a sense of urgency for work
- Be resourceful and look for ways to work more efficiently
- Always look their best and act appropriately
- Stay calm under pressure
- Demonstrate maturity and ability to cope with the unexpected
- Never let personal feelings interfere with delivering highest standards
- Have excellent records of attendance and punctuality
- Be reliable and demonstrate the ability to work without supervision
- Demonstrate a high level of personal integrity, honesty, and trust
- Use time effectively and efficiently
- Make decisions in a timely manner
- Practice attentive and active listening
- Have open availability to work nights, weekends, and holidays
Job Qualifications
- High school diploma preferred but not required
- Ability to speak, read, write and understand the English language
- Ability to compute accurate mathematical calculations
- Provide legible communication and directions
- Perform job functions with attention to detail, speed, and accuracy
- Ability to prioritize and organize tasks
- Think clearly, remain calm, and resolve problems using sound judgment
- Ability to follow directions thoroughly
- Understand guest service needs
- Work cohesively with co-workers as part of a team
- Ability to work with minimal supervision
- Maintain confidentiality of guest information and pertinent resort data
- Basic computer and typing skills
- Adapt to a dynamic and constantly changing environment
- Adept at multitasking
Job Duties
- Report to work on time and in complete uniform prepared for the shift
- Prepare function space for catered and convention functions in a timely manner
- Maintain, clean, and organize all banquet functions, service, and storage areas
- Maintain proper handling of hotel property and equipment while maintaining proper safety and security procedures
- Setup and teardown function spaces properly and efficiently
- Sanitize function areas and back of house areas
- Remove trash to the dumpster
- Maintain organized equipment in storage areas during function setups and teardowns
- Assist guests with all requests
- Follow events through agenda (Banquet Event Order) to service areas and guests
- Perform general repair to equipment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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