Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Employee assistance program
Job Description
Choice Hotels International, Inc is one of the world’s largest lodging franchisors, recognized for its diverse portfolio and commitment to providing exceptional hospitality experiences. With a presence in 45 countries and territories, Choice Hotels operates over 7,400 hotels featuring more than 625,000 rooms. This impressive portfolio includes 22 unique brands ranging from upscale full-service hotels to midscale, extended stay, and economy options, catering to a wide spectrum of traveler needs and occasions. Known for its leadership in the midscale and extended stay segments and a strong challenger in the upscale market, the company continuously drives value for franchise owners and shareholders. Choice Hotels also offers an award-winning loyalty program, Choice Privileges, and co-brand credit card options that allow members to earn rewards and enjoy personalized perks seamlessly. For more information about the company, visit www.choicehotels.com.
The Banquet Set-up Attendant role within Choice Hotels’ managed hotel portfolio—which includes esteemed brands such as Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson—is essential to delivering a memorable event experience. This position is responsible for setting up and breaking down meeting and banquet rooms in accordance with detailed banquet event orders to surpass guest expectations. The role requires a proactive and detail-oriented individual who can maximize customer satisfaction by ensuring every event setup is executed flawlessly. Key responsibilities include arranging furniture, seating, and equipment to precise specifications, maintaining the cleanliness and upkeep of function rooms, and handling banquet department equipment with care and accuracy. The Banquet Set-up Attendant supports guest comfort by monitoring environmental conditions like lighting and temperature and promptly addressing any needs related to maintenance or sanitation.
This position emphasizes a high level of customer interaction where the attendant establishes a professional and courteous rapport with guests, providing genuine hospitality and service that reflects the brand’s values. The attendant listens attentively to guests’ needs, handles special requests efficiently, and responds empathetically to concerns, ensuring an overall 100% guest satisfaction. The role also demands physical stamina and strength, as it involves lifting heavy items, maneuvering banquet furniture and equipment, and standing for extended periods. Adaptability is important given the hospitality industry’s 24/7 operational nature; employees may be required to work varying shifts and perform duties outside their usual assignments to meet business demands.
Choice Hotels International exemplifies core cultural values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious, and Show Integrity. These values drive the company’s mission to inspire loyalty, foster growth, and nurture the true spirit of hospitality across all operations. The Banquet Set-up Attendant position is integral to embodying these cultural principles, contributing to a team-oriented environment where every employee’s role supports the broader organizational goals. Choice Hotels is committed to equal opportunity employment, strictly adhering to affirmative action policies and ensuring a workplace that values diversity and inclusion. The company requires all employees to undergo pre-employment drug testing and background checks, and mandates compliance with employment eligibility verification through E-Verify.
In summary, the Banquet Set-up Attendant at Choice Hotels International is a dynamic and essential role focused on creating outstanding event environments that leave lasting positive impressions. The position offers an excellent opportunity for candidates who thrive in fast-paced, guest-centered settings and who are eager to contribute to a globally recognized hospitality leader. Individuals with strong organizational skills, effective communication abilities, and physical endurance will find this role rewarding. Choice Hotels fosters a welcoming and inclusive workplace culture, making it an attractive employer for those seeking a meaningful career in the hospitality industry.
The Banquet Set-up Attendant role within Choice Hotels’ managed hotel portfolio—which includes esteemed brands such as Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson—is essential to delivering a memorable event experience. This position is responsible for setting up and breaking down meeting and banquet rooms in accordance with detailed banquet event orders to surpass guest expectations. The role requires a proactive and detail-oriented individual who can maximize customer satisfaction by ensuring every event setup is executed flawlessly. Key responsibilities include arranging furniture, seating, and equipment to precise specifications, maintaining the cleanliness and upkeep of function rooms, and handling banquet department equipment with care and accuracy. The Banquet Set-up Attendant supports guest comfort by monitoring environmental conditions like lighting and temperature and promptly addressing any needs related to maintenance or sanitation.
This position emphasizes a high level of customer interaction where the attendant establishes a professional and courteous rapport with guests, providing genuine hospitality and service that reflects the brand’s values. The attendant listens attentively to guests’ needs, handles special requests efficiently, and responds empathetically to concerns, ensuring an overall 100% guest satisfaction. The role also demands physical stamina and strength, as it involves lifting heavy items, maneuvering banquet furniture and equipment, and standing for extended periods. Adaptability is important given the hospitality industry’s 24/7 operational nature; employees may be required to work varying shifts and perform duties outside their usual assignments to meet business demands.
Choice Hotels International exemplifies core cultural values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious, and Show Integrity. These values drive the company’s mission to inspire loyalty, foster growth, and nurture the true spirit of hospitality across all operations. The Banquet Set-up Attendant position is integral to embodying these cultural principles, contributing to a team-oriented environment where every employee’s role supports the broader organizational goals. Choice Hotels is committed to equal opportunity employment, strictly adhering to affirmative action policies and ensuring a workplace that values diversity and inclusion. The company requires all employees to undergo pre-employment drug testing and background checks, and mandates compliance with employment eligibility verification through E-Verify.
In summary, the Banquet Set-up Attendant at Choice Hotels International is a dynamic and essential role focused on creating outstanding event environments that leave lasting positive impressions. The position offers an excellent opportunity for candidates who thrive in fast-paced, guest-centered settings and who are eager to contribute to a globally recognized hospitality leader. Individuals with strong organizational skills, effective communication abilities, and physical endurance will find this role rewarding. Choice Hotels fosters a welcoming and inclusive workplace culture, making it an attractive employer for those seeking a meaningful career in the hospitality industry.
Job Requirements
- Ability to lift up to 25 pounds constantly and up to 100 pounds occasionally
- Ability to push and pull carts weighing up to 200 pounds
- Ability to maneuver banquet furniture and set up fixtures
- Strong organizational and time management skills
- Ability to stand for extended periods
- Ability to read and interpret instructions
- Flexibility to work varied shifts including weekends and holidays
- Willingness to comply with pre-employment drug testing and background checks
Job Qualifications
- High school diploma or equivalent
- Previous experience in banquet or event setup preferred
- Strong verbal communication skills
- Ability to read and interpret detailed banquet event orders
- Knowledge of banquet audiovisual and sound equipment
- Ability to work as part of a team and demonstrate hospitality
- Familiarity with safety and sanitation standards in hospitality settings
Job Duties
- Set up and break down meeting rooms according to banquet event orders
- Maximize customer satisfaction by accurately executing event set-up instructions
- Establish professional and courteous rapport with guests and respond to special requests
- Monitor and adjust lighting, temperature, and cleanliness in function rooms
- Maintain and store banquet furniture, equipment, and work areas properly
- Communicate service brand behavior and contribute to a hospitable environment
- Follow up on guest concerns with empathy and ensure resolution
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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