
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $17.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k)
Paid Time Off
Pet insurance
Tuition Reimbursement
Employee Discounts
Training and Development
Job Description
Loews New Orleans Hotel, located in the vibrant Warehouse District of New Orleans, embodies the charm and romance famously captured by Tennessee Williams in his literary works. This iconic hotel provides guests with luxurious accommodations and exceptional service right in the cultural heart of the Big Easy. As part of the Loews Hotels & Co., a prestigious hospitality company founded in 1960, the New Orleans hotel is one of many carefully curated properties across the United States. Together, the diverse and welcoming teams at Loews Hotels craft unforgettable experiences at iconic destinations, delivering comfort, elegance, and local flair to every guest.
At Loews New Orleans Hotel, the focus is on fostering growth and a sense of belonging for every team member. The company values individuality and supports the professional and personal development of its employees, offering numerous opportunities for career advancement across departments ranging from Guest Services to Finance, Culinary, and IT. This inclusive workplace promotes respect and empowerment regardless of race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. The hotel is committed to creating an environment where every employee feels welcomed and valued, ensuring a strong, supportive culture that fuels exceptional guest experiences.
The Banquet Server position at Loews New Orleans Hotel is key to maintaining the high standards of hospitality for which the hotel is known. This role is responsible for delivering prompt, efficient, and courteous food and beverage service during banquet events such as weddings, conferences, corporate functions, and other special occasions. The Banquet Server plays a vital role in setting the stage for memorable events by preparing banquet rooms, serving guests with professionalism, and ensuring seamless event execution. Attention to detail, teamwork, and a genuine desire to anticipate and meet guest needs are essential traits for success in this position.
Employees in this role are expected to collaborate closely with the banquet team to follow the banquet event order specifications and uphold service standards while adapting to the dynamic nature of live events. The work is fast-paced and requires the ability to remain calm under pressure, resolve issues promptly, and communicate effectively with both guests and colleagues. This position offers an opportunity to be part of a team that values positive interactions and strives to deliver top-tier dining and service experiences.
Loews Hotels provide a competitive benefits package that includes comprehensive health and wellness options, 401(k) with company match, paid sick leave, vacation and holidays, pet insurance, and tuition reimbursement. Staff also enjoy team member hotel rates, discounts, perks, and access to training and development opportunities fostering long-term career growth. Veterans and military spouses are encouraged to apply, emphasizing the hotel’s commitment to diversity and inclusion.
This banquet server opportunity is ideal for individuals passionate about hospitality, who take pride in excellence and enjoy working in high-volume, upscale settings. The role demands stamina and flexibility with shifts including nights, weekends, and holidays, ensuring that the vibrant pace of New Orleans hospitality never slows. Joining Loews New Orleans Hotel means becoming part of a storied hospitality brand dedicated to delivering exceptional experiences for guests and creating rewarding career paths for employees.
At Loews New Orleans Hotel, the focus is on fostering growth and a sense of belonging for every team member. The company values individuality and supports the professional and personal development of its employees, offering numerous opportunities for career advancement across departments ranging from Guest Services to Finance, Culinary, and IT. This inclusive workplace promotes respect and empowerment regardless of race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. The hotel is committed to creating an environment where every employee feels welcomed and valued, ensuring a strong, supportive culture that fuels exceptional guest experiences.
The Banquet Server position at Loews New Orleans Hotel is key to maintaining the high standards of hospitality for which the hotel is known. This role is responsible for delivering prompt, efficient, and courteous food and beverage service during banquet events such as weddings, conferences, corporate functions, and other special occasions. The Banquet Server plays a vital role in setting the stage for memorable events by preparing banquet rooms, serving guests with professionalism, and ensuring seamless event execution. Attention to detail, teamwork, and a genuine desire to anticipate and meet guest needs are essential traits for success in this position.
Employees in this role are expected to collaborate closely with the banquet team to follow the banquet event order specifications and uphold service standards while adapting to the dynamic nature of live events. The work is fast-paced and requires the ability to remain calm under pressure, resolve issues promptly, and communicate effectively with both guests and colleagues. This position offers an opportunity to be part of a team that values positive interactions and strives to deliver top-tier dining and service experiences.
Loews Hotels provide a competitive benefits package that includes comprehensive health and wellness options, 401(k) with company match, paid sick leave, vacation and holidays, pet insurance, and tuition reimbursement. Staff also enjoy team member hotel rates, discounts, perks, and access to training and development opportunities fostering long-term career growth. Veterans and military spouses are encouraged to apply, emphasizing the hotel’s commitment to diversity and inclusion.
This banquet server opportunity is ideal for individuals passionate about hospitality, who take pride in excellence and enjoy working in high-volume, upscale settings. The role demands stamina and flexibility with shifts including nights, weekends, and holidays, ensuring that the vibrant pace of New Orleans hospitality never slows. Joining Loews New Orleans Hotel means becoming part of a storied hospitality brand dedicated to delivering exceptional experiences for guests and creating rewarding career paths for employees.
Job Requirements
- High school diploma or equivalent
- Two to four years experience in banquet service preferred
- TIPS or local/state alcohol training equivalent certification required
- Ability to stand, walk, reach, and lift/push/pull 35 plus pounds regularly during shifts
- Flexibility to work nights, weekends, and holidays
- Strong communication skills
- Ability to listen and relay guest requests effectively
- Guest service focused attitude
- Ability to work well under pressure
- Team player mentality
Job Qualifications
- Two to four years' experience in a mid-high volume banquet operation within an up-scale, hotel or convention center banquet operation, preferred
- High School Diploma, or equivalent
- Ability to stand, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shift
- TIPS (or Local/State alcohol training equivalent) Certification required
- Flexibility to work varying shifts, including nights, weekends, and holidays, as needed
Job Duties
- Assist in setting up banquet rooms according to the Banquet Event Order including arranging tables, chairs, linens, silverware, glassware, and other service items
- Ensure proper placement of all dining and service equipment, and that the event area is clean and well organized before guests arrive
- Greet guests as they arrive at the event and ensure they are seated comfortably
- Serve meals and beverages in a timely and professional manner, following the service sequence outlined by the Banquet Captain or Manager
- Refill beverages and attend to guest needs throughout the event
- Ensure food is served at the appropriate temperature and that presentation meets hotel standards
- Clear plates, glassware, and silverware promptly after each course is served and as guests finish their meals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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