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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $17.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k)
Paid Time Off
Pet insurance
Tuition Reimbursement
Employee Discounts
Training and Development
Job Description
Loews New Orleans Hotel, located in the vibrant Warehouse District of New Orleans, embodies the charm and romance famously captured by Tennessee Williams in his literary works. This iconic hotel provides guests with luxurious accommodations and exceptional service right in the cultural heart of the Big Easy. As part of the Loews Hotels & Co., a prestigious hospitality company founded in 1960, the New Orleans hotel is one of many carefully curated properties across the United States. Together, the diverse and welcoming teams at Loews Hotels craft unforgettable experiences at iconic destinations, delivering comfort, elegance, and local flair to every... Show More
Job Requirements
- High school diploma or equivalent
- Two to four years experience in banquet service preferred
- TIPS or local/state alcohol training equivalent certification required
- Ability to stand, walk, reach, and lift/push/pull 35 plus pounds regularly during shifts
- Flexibility to work nights, weekends, and holidays
- Strong communication skills
- Ability to listen and relay guest requests effectively
- Guest service focused attitude
- Ability to work well under pressure
- Team player mentality
Job Qualifications
- Two to four years' experience in a mid-high volume banquet operation within an up-scale, hotel or convention center banquet operation, preferred
- High School Diploma, or equivalent
- Ability to stand, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shift
- TIPS (or Local/State alcohol training equivalent) Certification required
- Flexibility to work varying shifts, including nights, weekends, and holidays, as needed
Job Duties
- Assist in setting up banquet rooms according to the Banquet Event Order including arranging tables, chairs, linens, silverware, glassware, and other service items
- Ensure proper placement of all dining and service equipment, and that the event area is clean and well organized before guests arrive
- Greet guests as they arrive at the event and ensure they are seated comfortably
- Serve meals and beverages in a timely and professional manner, following the service sequence outlined by the Banquet Captain or Manager
- Refill beverages and attend to guest needs throughout the event
- Ensure food is served at the appropriate temperature and that presentation meets hotel standards
- Clear plates, glassware, and silverware promptly after each course is served and as guests finish their meals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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