Banquet Server-Renaissance Raleigh Hotel, Raleigh NC

Concord Hospitality Enterprises Company is a well-established leader in the hospitality industry, specializing in the management and operation of upscale hotels and resorts. Known for delivering exceptional guest experiences, Concord blends quality service with an engaging and supportive work environment. Their operations stretch across numerous locations, each dedicated to creating memorable stays for guests by focusing on comfort, quality, and personalized service. As part of their commitment to excellence, Concord emphasizes a strong organizational culture based on five foundational cornerstones: Quality, Integrity, Community, Profitability, and Fun. This culture drives their day-to-day business and supports their goal of fostering a rewarding workplace for associates.

This role is a full-time Banquet Server position within one of Concord's managed hotel venues. Banquet Servers at Concord play a crucial role in the success of various events including receptions, meetings, trainings, and reunions. These events are significant opportunities to showcase the venue's excellence and attract repeat business through impeccable service. The Banquet Server is responsible for delivering meals with friendly, responsive customer service to create an exceptional dining experience for all guests. This position requires team players who are passionate about service, capable of working efficiently, and eager to contribute to a positive team environment. Training is provided for buffet, plated, and reception-style meal services in alignment with Concord's high standards. Key duties include greeting guests, accommodating their needs, delivering food and beverages, assisting fellow servers during busy times, and ensuring the dining experience meets or exceeds guest expectations.

Concord offers competitive wages for this full-time role along with a comprehensive benefits package available to full-time associates. Benefits include medical, dental, and vision plans, life insurance, short-term and long-term disability options, 401(k) retirement plans, tuition assistance, discounted room rates at Concord managed hotels, and opportunities for training and career advancement. The company strongly supports personal and professional growth through an 'Associate First' culture that values work-life balance and diversity. By joining Concord, associates become part of a team that not only prioritizes excellent customer service but also fosters a fun and supportive work environment, striving to recognize and reward commitment and hard work. Concord maintains an equal employment opportunity policy, welcoming applicants who are motivated to grow, learn, and succeed in a dynamic hospitality team environment.