Banquet Server | Part-Time | Greensboro Coliseum Complex

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $13.00 - $15.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

401(k) savings plan
401(k) matching

Job Description

Oak View Group (OVG) is recognized worldwide as the leading force in premium live entertainment infrastructure and services. Established in 2015, OVG operates at the forefront of the live entertainment industry by providing comprehensive solutions that encompass venue development, facility management, hospitality, and sponsorship sales. The company proudly serves an impressive portfolio that includes seven owned venues and partners with some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions spanning four continents. This global reach and diverse range of venues position Oak View Group as a dynamic enterprise dedicated to shaping the future of live entertainment experiences across the world.

At Oak View Group, the commitment to excellence extends beyond infrastructure to an unwavering dedication to exceptional guest experiences. That vision ensures that every event hosted within OVG-managed venues is delivered with the highest standard of professionalism, hospitality, and seamless execution, making OVG a preferred choice for both event organizers and attendees alike.

The role of a Banquet Server at Oak View Group is vital in maintaining this high level of service quality. Working within the realm of food and beverage service during live events, the Banquet Server directly impacts guests' enjoyment and overall impression of the event and venue. This position is part-time and pays an hourly wage ranging from $13.00 to $15.00, with the added benefit of tips. In addition to competitive compensation, part-time employees enjoy access to valuable benefits including the 401(k) Savings Plan and matched contributions, supporting both present and future financial well-being.

Banquet Servers at Oak View Group operate in a fast-paced and engaging environment, where the ability to anticipate and respond to guest needs is paramount. Responsibilities stretch from the meticulous setup of banquet spaces to the delivery of fine-dining-level food and beverage service, consistently meeting event specifications and service standards. These servers work in close cooperation with the kitchen and event staff, ensuring that meal courses are delivered promptly and smoothly, far exceeding basic service expectations.

Flexibility and teamwork are crucial attributes for this role, as Banquet Servers must adapt in real-time to dynamic scenarios during events, maintaining the ambiance and quality that Oak View Group’s guests expect. Beyond food and drink service, tasks include maintaining the cleanliness and organization of event areas, resetting and preparing spaces for subsequent events, and handling service equipment with care and efficiency. These responsibilities underpin the overall success of each event and contribute to a positive, lasting impression of the venue and its host.

The Banquet Server role at OVG goes beyond typical serving duties—they are ambassadors of the company’s brand and values. With a focus on professionalism, efficiency, and a guest-centric attitude, these servers create welcoming environments for all attendees, regardless of event type, be it a formal gala, corporate gathering, or wedding reception. This position requires the ability to work evenings, weekends, and selected holidays, reflecting the nature of the live event industry’s scheduling demands.

For motivated individuals who thrive in hospitality and live event settings, joining Oak View Group as a Banquet Server offers an exciting and rewarding opportunity. The company fosters a diverse and inclusive workplace culture, recognizing the power of varied perspectives in driving innovation and excellence. Oak View Group is an equal opportunity employer committed to building teams that mirror the diverse communities where they operate and serve. Employees here are valued for their contribution regardless of race, gender, age, veteran status, or any other protected classification.

In sum, the Banquet Server position at Oak View Group represents an integral component of a global leader’s commitment to delivering outstanding live entertainment experiences. Candidates in this role embark on a career path that blends service finesse, teamwork, and operational excellence within some of the most prestigious venues worldwide.

Job Requirements

  • High school diploma or equivalent GED strongly preferred
  • minimum of one (1) year of work experience in events, banquets, or restaurants preferred
  • must be able to lift, push, pull, or carry heavy objects often
  • ability to carry at least 8 entrees per tray
  • ability to work a flexible schedule, including nights, weekends, and select holidays
  • knowledge of basic arithmetic
  • must be punctual with consistent attendance
  • must be able to respond to simple complaints or inquiries from customers

Job Qualifications

  • High school diploma or equivalent GED strongly preferred
  • minimum of one (1) year of work experience in events, banquets, or restaurants preferred
  • must be able to lift, push, pull, or carry heavy objects often
  • ability to carry at least 8 entrees per tray
  • ability to work a flexible schedule, including nights, weekends, and select holidays
  • knowledge of basic arithmetic (addition, subtraction, multiplication, and division)
  • must be punctual with consistent attendance
  • must be able to respond to simple complaints or inquiries from customers

Job Duties

  • Reads and understands banquet event orders
  • provides fine-dining-level food and beverage service to guests for all events, consistent with standards of service
  • initiates and maintains friendly and professional contact with guests, ensuring that all needs are anticipated and met
  • setup and maintain both food and beverage stations in various locations throughout the building consistent with standards of service
  • maintain an inventory for both food and beverage stations
  • maintain all event areas and front-of-house staging areas in a tidy and organized manner
  • participate in both the setup and cleanup of food and beverage service items

Job Criteria

Experience

Mid Level (3-7 years)


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