Banquet Server | Part-Time | Donald L. Tucker Civic Center

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $15.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

401(k) savings plan
401(k) matching

Job Description

Oak View Group (OVG) is a globally recognized leader in venue development, management, and premium hospitality services tailored specifically for the live event industry. With a robust portfolio that includes owning and operating world-class arenas, convention centers, music festivals, performing arts centers, and cultural institutions, OVG provides a comprehensive, 360-degree solution for live event experiences. The company prides itself on creating unforgettable moments by seamlessly integrating venue development, event programming, and hospitality management, making it a standout in the entertainment and live events sector. OVG’s commitment to excellence is demonstrated through its dedication to innovation, diversity, and superior service standards. The company’s client roster features some of the most influential and highest-attended venues and events globally, further enhancing its reputation as an industry frontrunner.

In particular, the division OVG360 specializes in full-service venue management and event programming within the United States, managing a variety of facilities such as arenas, theaters, convention centers, and amphitheaters. OVG360 emphasizes delivering exceptional guest experiences by maintaining the highest standards of professionalism, resourcefulness, accuracy, and safety. Currently, OVG360 offers an excellent opportunity for the position of Banquet Server at the Donald L. Tucker Civic Center. This role is essential in supporting banquet functions, ensuring guests receive top-notch service throughout their events.

The Banquet Server's responsibilities revolve around providing exemplary customer service by assisting the Food and Beverage Manager and Event Manager during banquet functions. They are involved in various tasks that include serving beverages and meals, setting up and breaking down banquet and buffet stations according to event specifications, maintaining cleanliness and orderliness in service areas, and attentively responding to guest needs and inquiries, including special dietary or seating requirements. This position requires flexibility, a friendly and honest demeanor, and the ability to work collaboratively with team members to create seamless and memorable experiences for all guests.

This part-time role offers an hourly wage of $15.50 and includes benefits like a 401(k) savings plan with matching contributions, emphasizing OVG’s commitment to supporting its workforce both financially and through comprehensive benefits. A unique feature of this opportunity is its evergreen status, meaning applications are continually accepted, reflecting the ongoing demand for dedicated professionals eager to contribute to the vibrant atmosphere of live events.

Joining Oak View Group means becoming part of a diverse and inclusive team dedicated to innovating and disrupting the sports and live entertainment industries positively. OVG fosters a workplace culture that celebrates differences, values every employee's voice, and strives to enhance service and operational excellence. This commitment to diversity and equal opportunity is embedded in the company’s hiring practices, ensuring a welcoming environment for all potential candidates regardless of race, gender, age, disability, veteran status, or any other protected class. Candidates interested in pursuing a career in a dynamic, fast-paced event management environment where hospitality and guest satisfaction are paramount will find the Banquet Server role at the Donald L. Tucker Civic Center both rewarding and empowering.

Job Requirements

  • high school diploma or equivalent GED
  • minimum of one year of work experience in events, banquets, or restaurants preferred
  • must be at least eighteen years old
  • ability to work a flexible schedule including days, nights, weekends, long workdays, and extended number of days

Job Qualifications

  • high school diploma or equivalent GED strongly preferred
  • minimum of one year of work experience in events, banquets, or restaurants preferred
  • must be at least eighteen years of age to serve alcoholic drinks
  • must have the ability to work a flexible schedule including days, nights, weekends, extended workdays, and extended number of days

Job Duties

  • assist the Food and Beverage Manager and Event Manager in serving guests during banquet functions
  • prepare, refill, and serve beverages and wine for customers
  • set up tables according to meal period and specified standards
  • remove dishes and glasses from tables and take them to kitchen or breakdown station
  • set up and break down buffet and break stations as needed
  • remove and replace table linens and service settings as required
  • clean and arrange workstations, chairs, and table pieces
  • refill salt, pepper, sugar, cream, and condiment containers
  • provide menu descriptions to customers and answer questions regarding preparation
  • relay special orders to Catering manager, banquet captain, chef, or kitchen
  • serve meals to customers or direct customers to buffets
  • observe customers to find out if anything else is needed
  • provide excellent customer service assistance to internal and external clients

Job Criteria

Experience

No experience required


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