Holiday Inn logo

Banquet Server - On-call - Hotel - $25.00 hr.

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $22.95 - $25.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k

Job Description

Holiday Inn is a globally recognized hospitality brand committed to providing memorable experiences for its guests. Established in 1952, Holiday Inn has grown to become a leading hotel chain under the IHG group, known for its warm and inviting atmosphere that caters to both business and leisure travelers. With a presence in numerous countries, the brand prides itself on its dedication to guest satisfaction, comfort, and consistent quality of service. The company fosters an inclusive and supportive work environment where team members are encouraged to be themselves and thrive professionally.

This role is for a Food and Beverage Server specializing in banquet and catering functions within the Holiday Inn located in Torrance, CA. The position is hourly paid with a competitive wage range from $22.95 to $25.00 per hour, commensurate with experience and qualifications. As a Food and Beverage Server, you will be the face of hospitality, offering prompt and courteous service as you ensure that guests enjoy their dining experience flawlessly. Your responsibilities will include serving menu items according to the banquet event order, managing the timing of service to match guests' dining pace, and proactively responding to guest inquiries and special requests to enhance satisfaction.

Moreover, you will play a vital role in maintaining the cleanliness and setup of function spaces, removing trays, clearing tables, and assisting with the plating of meals when necessary. This role demands a high level of attentiveness and initiative, as you will be expected to take ownership of your tasks and go the extra mile to exceed guest expectations. You will be part of a team that is encouraged to be natural, professional, and personable, connecting with guests thoughtfully and creating a welcoming atmosphere.

In addition to guest interaction, you will ensure the proper handling and storage of reusable goods, perform pre- and post-shift side work, and assist in setting up and breaking down function areas. This position requires physical stamina, including the ability to lift items weighing up to 75 pounds and navigate function areas efficiently. The role may require working nights, weekends, or holidays, reflecting the dynamic nature of the hospitality and events industry.

Holiday Inn offers a comprehensive benefits package, including paid time off, medical, dental, and vision insurance, a 401k plan, and other benefits that support the well-being of employees. This opportunity is ideal for individuals with food service experience, especially those familiar with banquet operations who are looking to grow within a reputable hospitality brand. Joining the Holiday Inn team means becoming part of a family committed to delivering exceptional guest experiences every day while supporting your professional growth and development.

Job Requirements

  • Basic reading and writing skills
  • Food service experience with general knowledge of banquet operations
  • Ability to handle, carry or lift items weighing up to 75 pounds (tables, chairs, trays, etc.)
  • Ability to move about the function areas
  • Ability to bend, stoop, kneel
  • Communication skills for interacting with guests, cooks, wait staff and supervisors
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
  • Reading and writing abilities used for taking orders and completing paperwork
  • Mathematical skills including basic math
  • Availability to work nights, weekends and/or holidays

Job Qualifications

  • Basic reading and writing skills
  • Food service experience with general knowledge of banquet operations
  • Strong communication skills for interacting with guests, cooks, wait staff, and supervisors
  • Ability to handle multiple tasks efficiently
  • Knowledge of alcohol awareness and/or valid food service permit or health/food handler card as required by local or state government agency
  • Ability to work nights, weekends, and/or holidays
  • Mathematical skills including basic math

Job Duties

  • Serve menu items to guests in a prompt and courteous manner and according to the banquet event order
  • Time the service of courses to correspond with the dining pace of the guests
  • Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction
  • Notify supervisor of guest complaints or unusual situations
  • Clear tables after service
  • Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning
  • Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals
  • Perform pre- and post-shift side work
  • set-up, condiments, etc.
  • Properly store all reusable goods

Job Criteria

Experience

Entry Level (1-2 years)


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