Banquet Server (On Call) - Canopy by Hilton Sioux Falls Downtown

Hilton Hotels is a globally recognized leader in the hospitality industry, renowned for providing exceptional lodging, memorable guest experiences, and world-class service. With a storied history and a commitment to filling the earth with the light and warmth of hospitality, Hilton operates a vast portfolio of hotel brands across the globe. The company prides itself on an inclusive, award-winning culture that has earned recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. Hilton not only welcomes millions of guests but also strives to create an exceptional workplace environment for its team members, supporting their professional and personal growth with comprehensive benefits and development opportunities.

The Banquet Server role at Hilton Hotels is essential in delivering outstanding guest experiences during events. This position transcends typical food and beverage service by emphasizing the warmth and light of hospitality. A Banquet Server actively engages with guests, bringing positivity and attentiveness to every interaction. The role requires mastering detailed knowledge of menu items and specials to confidently assist guests and address inquiries. Efficiency and care are paramount when taking food and beverage orders, entering them into the point-of-sale system, and delivering them promptly to ensure guest satisfaction.

In addition to serving guests, the Banquet Server maintains the service station’s cleanliness and organization while ensuring it is fully stocked throughout events. The role involves clearing and transporting used tableware with precision to uphold sanitary standards. Banquet Servers support event preparation by assisting with tasks such as setting banquet tables and restocking supplies, which helps maintain a seamless flow during events. Furthermore, compliance with health, safety, sanitation, and alcohol awareness regulations is critical, promoting a safe and healthy environment for guests and team members alike.

Hilton’s core values drive the Banquet Server’s responsibilities and behaviors, emphasizing hospitality, integrity, leadership, teamwork, ownership, and urgency. These values shape Hilton’s commitment to inspiring team members and ensuring exceptional service quality. Beyond the immediate job duties, Hilton invests deeply in the wellbeing of its team members. This includes a comprehensive suite of benefits and perks designed to support employees through life’s various stages. For instance, the company offers exceptional travel discounts through the Go Hilton travel program, enabling team members to enjoy deeply discounted room rates at world-class properties.

Hilton also encourages financial wellness with opportunities such as an employee stock purchase program allowing team members to invest in company shares at a discounted rate. The company supports families by providing paid parental leave for eligible employees, including partners and adoptive parents. Personalized caregiving and crisis concierge services offer dedicated support during challenging times, while mental health resources like free counseling are available through an outstanding Employee Assistance Program.

Generous paid time off allows Banquet Servers to recharge and attend to personal matters, complemented by a variety of health and welfare benefits covering medical, dental, and vision care. Hilton further provides retirement plans geared toward securing the financial future of all team members. Working as a Banquet Server at Hilton means joining a workplace culture distinguished for excellence, where career advancement is encouraged and the shared mission is to create magical moments for guests. Hilton’s supportive environment ensures team members not only have a job but a fulfilling career path in one of the world’s most respected hospitality companies.