Banquet Server- ON CALL- (Banquet Waitress/waiter) @ Marriott Downtown Hotel at Crescent Hotels and Resorts Syracuse, NY
Job Overview
Employment Type
Part-time
Work Schedule
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
Professional work environment
Job Description
Crescent Hotels and Resorts is a reputable hospitality company known for managing a portfolio of distinctive hotels and resorts across the United States. With a commitment to delivering exceptional guest experiences, Crescent Hotels and Resorts emphasizes quality service, professionalism, and attention to detail. Their properties range from luxurious urban hotels to charming resort destinations, each designed to provide a memorable stay for business and leisure travelers alike. The Marriott Downtown Hotel in Syracuse, NY, is one such property under the Crescent Hotels and Resorts management umbrella, offering upscale accommodations and world-class amenities in the heart of the city.
The role of Banquet Server (On Call) at the Marriott Downtown Hotel is an exciting position within Crescent Hotels and Resorts, ideal for individuals passionate about hospitality and customer service. This position involves setting up banquet rooms and professionally serving food and beverages during various events, ensuring guests receive a high-quality dining experience consistent with Crescent's high standards. As an on-call role, flexibility and availability to work as needed are essential. The Banquet Server is responsible for meticulous room setups, including linens, serviceware, and glassware, greeting guests with friendliness and attentiveness, and maintaining adherence to all applicable state, federal, and corporate regulations related to food and beverage service, including responsible alcohol service.
Candidates in this role will attend roll call meetings before events to understand the specific details and expectations, contributing to seamless event execution. The server will manage tables by serving courses in the correct order, promptly clearing dishes, replenishing beverages, and continuously ensuring guest satisfaction. Physical stamina is important due to the requirement to transport items weighing up to 30 pounds through crowded spaces reliably throughout shifts. Additionally, the position demands excellent communication skills, a professional demeanor, and the ability to work collaboratively with team members to uphold Crescent's reputation for outstanding customer relations and service excellence.
This role is particularly suited for those with 1 to 3 years of experience working as wait staff in catering or restaurant environments. The Banquet Server position offers a dynamic work environment with opportunities to interact with diverse guests and develop key skills in banquet operations, hospitality, and event service. Flexible work schedules and the on-call nature of this job can accommodate individuals seeking part-time opportunities or supplemental income within the hospitality sector. This job opportunity at the Marriott Downtown Hotel represents a chance to join a well-established employer recognized for valuing equality, inclusivity, and professional growth.
The role of Banquet Server (On Call) at the Marriott Downtown Hotel is an exciting position within Crescent Hotels and Resorts, ideal for individuals passionate about hospitality and customer service. This position involves setting up banquet rooms and professionally serving food and beverages during various events, ensuring guests receive a high-quality dining experience consistent with Crescent's high standards. As an on-call role, flexibility and availability to work as needed are essential. The Banquet Server is responsible for meticulous room setups, including linens, serviceware, and glassware, greeting guests with friendliness and attentiveness, and maintaining adherence to all applicable state, federal, and corporate regulations related to food and beverage service, including responsible alcohol service.
Candidates in this role will attend roll call meetings before events to understand the specific details and expectations, contributing to seamless event execution. The server will manage tables by serving courses in the correct order, promptly clearing dishes, replenishing beverages, and continuously ensuring guest satisfaction. Physical stamina is important due to the requirement to transport items weighing up to 30 pounds through crowded spaces reliably throughout shifts. Additionally, the position demands excellent communication skills, a professional demeanor, and the ability to work collaboratively with team members to uphold Crescent's reputation for outstanding customer relations and service excellence.
This role is particularly suited for those with 1 to 3 years of experience working as wait staff in catering or restaurant environments. The Banquet Server position offers a dynamic work environment with opportunities to interact with diverse guests and develop key skills in banquet operations, hospitality, and event service. Flexible work schedules and the on-call nature of this job can accommodate individuals seeking part-time opportunities or supplemental income within the hospitality sector. This job opportunity at the Marriott Downtown Hotel represents a chance to join a well-established employer recognized for valuing equality, inclusivity, and professional growth.
Job Requirements
- High school diploma or equivalent
- 1-3 years experience in catering or restaurant service
- Ability to communicate in English effectively
- Ability to lift and transport up to 30 lbs through crowded environments continuously throughout shift
- Must have professional appearance and demeanor
- Ability to follow state, federal, and corporate regulations regarding food and beverage service
- Willingness to work on-call and maintain reliable attendance
Job Qualifications
- 1-3 years experience working as wait staff in a catering or restaurant setting
- Ability to communicate in English
- Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
- Knowledge of appropriate table settings and serviceware
- Ability to comprehend and apply written product labeling instructions
- Ability to remember, recite and promote a variety of menu items
- Professional appearance and manner
- Team player willing to assist co-workers
Job Duties
- Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware
- Attend roll call meetings before events to learn function particulars, including guest and hotel expectations
- Greet guests and respond to requests in a friendly and courteous manner
- Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet
- Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
- Replenish beverages as necessary, and check with guests for overall satisfaction
- Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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