Banquet Server On-Call

Sonesta International Hotels is a leading hospitality company recognized as the 8th largest hotel company in the United States and is rapidly expanding its presence across the country. With a diverse portfolio featuring an epic blend of full-service and focused hotels situated in major cities, Sonesta stands out for its commitment to exceptional guest experiences and outstanding service. The company operates over 1,000 properties across eight countries, offering a unique combination of owned, managed, and franchised hotels. Sonesta prides itself on being deeply human-focused, aiming to provide service with passion, loyalty with purpose, and meaningful experiences that truly connect with guests. Known for its brand promise "Together We Thrive," Sonesta continually works to bring quality, value, and remarkable hospitality to every guest, every stay.

The role of Banquet Server at Sonesta International Hotels is a vital position that directly contributes to the company’s high standards of guest service during banquet events. The Banquet Server is responsible for delivering food and beverage items efficiently and courteously in a timely manner, ensuring that every banquet guest has a superior dining experience. This role involves setup and breakdown duties, food service coordination, and close interaction with both guests and banquet leadership teams.

Banquet Servers are expected to maintain a pleasant personality and professional demeanor throughout functions, set up and replenish buffet displays, cook and serve food at action stations according to the hotel and banquet standards, and engage with guests to accommodate specific dietary needs and preferences. The role also includes performing various cleaning and organizational tasks post-event, attending shift meetings, and adhering to instructions provided by banquet managers and directors. Importantly, Banquet Servers must be knowledgeable about proper serving techniques, table settings for plated events, and coffee and tea brewing methods.

Candidates for this role need strong communication skills and the ability to deliver passionate, guest-focused service, consistently following Sonesta's GUEST service model which emphasizes greeting, using guest names, anticipating needs, resolving requests and complaints, and sincerely thanking guests. Teamwork and respect for colleagues are also important values in this position, as Banquet Servers collaborate closely with other staff to ensure service excellence.

This position requires flexibility in work hours, including availability for early mornings, late nights, weekends, holidays, and possibly double or triple shifts. Sonesta offers a competitive hourly wage ranging from $23.40 to $26.00, which may vary based on the candidate's experience and skills. The company provides a rich array of benefits, including medical, dental, and vision insurance, retirement plans with company match, paid vacation and sick days, educational assistance, and more. Sonesta is dedicated to fostering a diverse, inclusive workplace and is an equal opportunity employer committed to fair hiring practices.

Starting your career at Sonesta International Hotels means joining a fast-growing hospitality leader dedicated to delivering quality experiences and rewarding employment while working in a vibrant, dynamic team environment focused on guest satisfaction and operational excellence.