Banquet Server - On Call

Pueblo of Sandia is a respected tribal government that operates in New Mexico, known for its commitment to cultural heritage, community development, and economic growth. The Pueblo offers a range of employment opportunities that emphasize integrity, fairness, collaboration, communication, and recognition for performance excellence. Within this environment, the organization seeks to provide an inclusive workplace that supports team members’ growth and contributes to the ongoing success and prosperity of the community. With a focus on quality service and a positive guest experience, Pueblo of Sandia fosters a strong workplace culture that values professionalism and mutual respect among employees, visitors, and guests alike.

The Banquet Server position at Pueblo of Sandia is a vital role within the hospitality and events sector, responsible for delivering exceptional service during various banquet events, conferences, and special occasions hosted by the organization. This full-time role requires dedication to ensuring all food and beverage service is executed efficiently and courteously while maintaining high standards of cleanliness and organization in the banquet areas. The Banquet Server serves as the frontline representative during events, providing timely, friendly, and professional service to guests. Additionally, the position requires a genuine commitment to customer satisfaction with the ability to respond empathetically to guest needs and resolve issues promptly.

This role involves preparing banquet rooms with the necessary linens, silverware, china, and glassware; stocking service areas with essential supplies; and assisting in clearing and resetting banquet rooms as needed. The Banquet Server will also participate in daily meetings to understand event directives, complete computer-assisted training, and maintain all equipment in good order. Physical requirements include the ability to handle heavy trays of food, frequent standing, walking, and lifting of up to 30 pounds, making physical stamina crucial. The position also demands punctual and reliable attendance, adherence to safety and hygiene standards, and cooperation with colleagues to provide cohesive service experiences.

Employees in this role benefit from continuous feedback through key performance indicators, which are used to maximize performance standards and career growth. The Banquet Server is also expected to obtain and maintain relevant certifications such as the New Mexico Food Handlers Course and Alcohol Server’s License shortly after hire. The role may require working nights, weekends, holidays, and overtime to meet the demands of event schedules. This position offers a rewarding opportunity to join a team committed to outstanding guest service while contributing to the cultural and economic vitality of Pueblo of Sandia.