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Banquet Server Full Time

Job Overview

briefcase

Employment Type

Hourly
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Compensation

Hourly
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and Development

Job Description

Kessler Hospitality is a distinguished portfolio of artistically inspired boutique hotels known for their unique design, luxurious accommodations, enriching ambiance, and intuitive service. The company boasts properties across Alabama, Colorado, Georgia, Florida, North Carolina, and South Carolina, celebrated for their exquisite integration of art, music, and cultural influences. Each hotel in the Kessler Hospitality portfolio is carefully crafted to create an approachable yet sophisticated environment that appeals to individualist travelers seeking memorable and authentic experiences. Established as the founding member of the Marriott Autograph Collection, Kessler Hospitality introduced seven Autograph Collection branded hotels, each representing a bold, original hotel concept designed with style and personality in mind.

Situated in the heart of Downtown Greenville, South Carolina, the Grand Bohemian Lodge by Kessler Hospitality is an AAA Four Diamond boutique lodge that offers guests an intimate and luxurious way to experience the natural wonders of the area. Perched on the falls of the iconic Reedy River, the lodge provides stunning views, floor-to-ceiling windows, and earth-inspired design elements in every corner. Guests can enjoy amenities such as balconies with majestic accents, an outdoor bar and restaurant called Between the Trees overlooking the Reedy River, a manicured event lawn, onsite spa, art gallery, fitness center, and hiking trails. The overall experience at Grand Bohemian Lodge is designed to restore and recharge visitors, immersing them in a redefined Bohemian luxury that stimulates the senses and fosters awe and wonder.

The Banquet Server position at Kessler Hospitality’s Grand Bohemian Lodge is an hourly role focused on delivering exceptional service during banquet functions. The banquet server plays a crucial part in ensuring that all food and beverage services meet the hotel’s high standards of quality and professionalism. This role involves setting up banquet rooms according to detailed Banquet Event Orders (BEOs), serving guests with courtesy and efficiency, and maintaining a clean and well-stocked banquet storeroom. Being a banquet server at Kessler Hospitality means contributing to an enriched guest experience by providing attentive, friendly, and polished service throughout the banquet function.

This role demands flexibility and the ability to work long hours when necessary, as well as the physical stamina to stand and carry out medium work tasks such as lifting up to 50 pounds occasionally. The ideal candidate will be proactive in anticipating and responding to guest needs and complaints, capable of multitasking in a fast-paced environment, and have strong communication skills to interact with guests and colleagues effectively. The banquet server also follows strict money handling procedures when processing guest payments and ensures that all banquet setups and clean-ups adhere to the standards prescribed by the hotel’s management. This position offers an excellent opportunity to work within a prestigious hospitality portfolio committed to artistic excellence and guest satisfaction, contributing to unforgettable events and experiences at one of Greenville’s premier boutique lodges.

Job Requirements

  • High school diploma or equivalent
  • Experience in hotel or related field preferred
  • Ability to lift up to 50 pounds occasionally and 20 pounds frequently
  • Ability to stand for entire shift
  • Effective listening and communication skills
  • Ability to multitask and prioritize
  • Friendly, courteous, and service-oriented attitude
  • Problem-solving skills
  • Initiative to anticipate guest or operational needs

Job Qualifications

  • High school diploma or equivalent
  • Experience in hotel or related field preferred
  • Ability to lift up to 50 pounds occasionally and 20 pounds frequently
  • Ability to stand for the entire shift
  • Effective listening and communication skills
  • Ability to multitask and prioritize
  • Friendly, courteous, and service-oriented attitude
  • Problem-solving skills
  • Initiative to anticipate guest or operational needs

Job Duties

  • Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently
  • Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function
  • Serve guests according to the hotel’s standards in a friendly, courteous, and professional manner
  • Respond to guest problems, complaints, and accidents
  • Communicate to management, if necessary
  • Set all tables according to hotel standards
  • Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions
  • Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly
  • Prepare room according to BEO and the various meal functions
  • Follow all money handling procedures when serving the guest
  • Know the menu items for each function served and able to give accurate descriptions
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Job Criteria

Experience

No experience required


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