Banquet Server - Full Time

Concord Hospitality is a respected company in the hospitality industry, known for its commitment to quality service, integrity, and community involvement. As an organization that manages numerous hotels and event venues, Concord Hospitality has built a reputation for excellence by prioritizing its associates and creating memorable experiences for guests. The company fosters an "Associate First" culture that encourages growth, work-life balance, and inclusivity. With cornerstones centered around quality, integrity, community, profitability, and fun, Concord Hospitality ensures that its employees are motivated and supported in their roles. Those who join Concord become part of a dynamic team that not only values professional development but also emphasizes creating positive, lasting impressions for guests through superior service and teamwork.

The Banquet Server role at Concord Hospitality is integral in delivering exceptional guest experiences during a wide variety of occasions such as receptions, meetings, trainings, reunions, and other special events. This position requires individuals who are passionate about hospitality and who thrive in team environments. As a banquet server, you will be on the front lines of guest interaction, ensuring that every detail of the event service runs smoothly and that guests feel valued and well cared for. The role involves greeting guests, accommodating guest needs, delivering food and beverages, and assisting fellow servers, particularly during busy periods. Training is provided to help servers master various meal service styles including buffet, plated, and reception-style formats, all adhering to the company’s RCGR standards.

This position demands attention to detail, excellent communication skills, and the ability to anticipate and respond to guest needs proactively. Beyond the direct interaction with guests, banquet servers also support event set-up and clean-up activities and perform side work to prepare for upcoming events. This role is dynamic and fast-paced, requiring flexibility in working hours including evenings, weekends, and holidays to meet event schedules. Concord Hospitality values associates who are committed to excellent guest service and who enjoy contributing to a positive team culture. The position offers competitive wages and a comprehensive benefits package for full-time associates, including medical, dental, vision insurance, life insurance, short and long-term disability coverage, 401(k) with company match, tuition assistance, discounted room rates at Concord-managed hotels, and opportunities for training, development, and career advancement.

Choosing a career with Concord Hospitality means joining a company dedicated not only to guest satisfaction but also to the growth and well-being of its team members. With a strong focus on diversity and inclusion, Concord strives to be a great place to work for all associates, where everyone feels welcome and valued. This is an excellent opportunity for individuals seeking to build a career in the hospitality industry, offering a supportive work environment and meaningful opportunities to enhance skills and advance professionally.