
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee recognition programs
Job Description
JW Marriott Atlanta Buckhead, located at 3300 Lenox Rd NE in Atlanta, Georgia, is part of the prestigious JW Marriott luxury hotel brand, which operates over 100 beautiful hotels across prominent cities and prime resort locations worldwide. As a luxury brand under Marriott International, JW Marriott is dedicated to offering an unparalleled hospitality experience that blends modern luxury with comfort and genuine service. The hotel is renowned for its exceptional commitment to both guests and employees, fostering a vibrant work environment that supports personal and professional growth. JW Marriott values creativity, authenticity, and innovation among its staff, and it proudly carries forward the legacy of its founder, J. Willard Marriott. Employees at JW Marriott benefit from a diverse and inclusive workplace culture that promotes equality, welcoming a wide array of backgrounds to enrich the team's collaborative spirit. This commitment to diversity and inclusion ensures that every team member feels valued and empowered to thrive.
The role of Guest Event Expert at JW Marriott Atlanta Buckhead is a full-time, non-management position within the Food and Beverage & Culinary category. This role plays a pivotal part in crafting memorable and unique experiences for guests attending banquets, events, or special functions. More than just providing service, the Guest Event Expert is responsible for overseeing the flawless execution of events from beginning to end, ensuring that every detail aligns with the high standards of JW Marriott. Duties extend beyond serving food and beverages, including preparing and selecting materials, transporting items efficiently, taking guest orders with professionalism, and engaging guest interactions that enhance the overall experience. The position requires high energy, as the expert remains active throughout the event, involving a mix of standing, walking, and handling tasks such as moving, lifting, carrying, pushing, and placing items weighing less than 25 pounds without assistance.
Success in this role demands adherence to company guidelines and procedures, safety standards, and a professional presentation including uniform and personal appearance. The Guest Event Expert must perform all duties accurately and with attention to detail to ensure guest satisfaction and smooth hotel operations. JW Marriott also emphasizes the importance of teamwork, communication, and a positive attitude to meet and exceed guest expectations consistently.
Marriott International is committed to equal employment opportunities and fosters an inclusive workplace that celebrates cultural diversity, talents, and unique perspectives. The company does not discriminate based on disability, veteran status, or any other protected characteristics. By joining JW Marriott Atlanta Buckhead, candidates become part of a global network of hospitality professionals dedicated to continuous learning, career development, and delivering the signature JW Treatment™ to guests and colleagues alike. This creates an exceptional work environment where employees can pursue their passion in luxury hospitality and holistic well-being. Employees receive comprehensive training, recognition, and ongoing support, making it a fulfilling career choice for those passionate about excellence in guest service and event management.
The role of Guest Event Expert at JW Marriott Atlanta Buckhead is a full-time, non-management position within the Food and Beverage & Culinary category. This role plays a pivotal part in crafting memorable and unique experiences for guests attending banquets, events, or special functions. More than just providing service, the Guest Event Expert is responsible for overseeing the flawless execution of events from beginning to end, ensuring that every detail aligns with the high standards of JW Marriott. Duties extend beyond serving food and beverages, including preparing and selecting materials, transporting items efficiently, taking guest orders with professionalism, and engaging guest interactions that enhance the overall experience. The position requires high energy, as the expert remains active throughout the event, involving a mix of standing, walking, and handling tasks such as moving, lifting, carrying, pushing, and placing items weighing less than 25 pounds without assistance.
Success in this role demands adherence to company guidelines and procedures, safety standards, and a professional presentation including uniform and personal appearance. The Guest Event Expert must perform all duties accurately and with attention to detail to ensure guest satisfaction and smooth hotel operations. JW Marriott also emphasizes the importance of teamwork, communication, and a positive attitude to meet and exceed guest expectations consistently.
Marriott International is committed to equal employment opportunities and fosters an inclusive workplace that celebrates cultural diversity, talents, and unique perspectives. The company does not discriminate based on disability, veteran status, or any other protected characteristics. By joining JW Marriott Atlanta Buckhead, candidates become part of a global network of hospitality professionals dedicated to continuous learning, career development, and delivering the signature JW Treatment™ to guests and colleagues alike. This creates an exceptional work environment where employees can pursue their passion in luxury hospitality and holistic well-being. Employees receive comprehensive training, recognition, and ongoing support, making it a fulfilling career choice for those passionate about excellence in guest service and event management.
Job Requirements
- high school diploma or equivalent
- less than one year of related work experience
- ability to stand, sit, and walk for extended periods
- able to handle physical tasks including lifting and carrying items up to 25 pounds without assistance
- adherence to company safety, quality, and appearance standards
- no prior supervisory experience needed
- no license or certification required
Job Qualifications
- high school diploma or equivalent general educational development (GED)
- less than one year of related work experience
- no supervisory experience required
- no license or certification required
Job Duties
- prepare and select materials for events
- transport materials efficiently
- take guest orders professionally
- interact positively with guests
- perform physical tasks such as moving, lifting, and placing items under 25 pounds
- adhere to company safety and procedural guidelines
- maintain professional uniform and appearance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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