Banquet Server for Bartolotta Catering

Milwaukee, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical insurance

prescription insurance

Dental Insurance

Vision Insurance

Company-paid Life Insurance

supplemental life insurance

Company-paid short-term disability

company-paid long-term disability

Supplemental accident insurance

Supplemental critical illness insurance

Supplemental hospital insurance

Employee assistance program

LegalShield protection

IDShield protection

Pet insurance

401(k) savings plan

Flexible spending account

Health savings account

Complimentary workday family meal

Dining Discounts

Discounted Discovery World passes

Discounted Fiserv Forum tickets

Job Description

Bartolotta Catering & Events is a proud extension of The Bartolotta Restaurants family, a renowned hospitality establishment with a commitment to excellence across Milwaukee's premier dining and event venues. Known for an exceptional blend of culinary artistry and impeccable service, Bartolotta Catering & Events operates in some of Milwaukee's most iconic locations such as Discovery World, The Grain Exchange, and the Italian Community Center. The company is family-run and places a high value on its team members, recognizing them as the greatest asset to sustaining its business and delivering memorable guest experiences. Anchored by a culture described as having a "hospitality heart," Bartolotta Catering & Events fosters an environment where passion for guest service and a can-do attitude are paramount. This dedication ensures that every event, ranging from weddings and galas to corporate functions and trade shows, is executed seamlessly with attention to the finest details.

The role of Banquet Server within Bartolotta Catering & Events embodies the spirit of hospitality and service that the company upholds. The Banquet Server is instrumental in creating unforgettable experiences by supporting catering and event operations at multiple premier venues based on business needs and event schedules. This position requires someone who thrives in a fast-paced environment and enjoys delivering exceptional service to a diverse clientele. Responsibilities include setting up banquet events, carrying trays, serving guests with professionalism and attentiveness, and assisting with event cleanup. The position offers flexible schedules and the opportunity to work at various esteemed locations, enriching the candidate’s exposure to high-profile events and sophisticated hospitality settings.

In addition to competitive pay, Bartolotta Catering & Events provides a comprehensive benefits package for full-time employees that encompasses medical, dental, vision insurance, company-paid life insurance, disability coverage, and various supplemental insurances. Team members also benefit from resources such as an Employee Assistance Program, legal and identity protection services, pet insurance, retirement savings plans, and health-related savings accounts. Complementary perks include workday family meals, dining discounts at fine dining locations under The Bartolotta Restaurants brand, as well as discounted tickets and passes enhancing employee lifestyle. This role offers hands-on training and mentoring from world-class professionals within the industry, supporting continuous career growth and development.

Overall, the Banquet Server role is not just a job but an opportunity to join a passionate team dedicated to culinary excellence and guest satisfaction. It is ideal for individuals who seek to advance their hospitality careers in a supportive and dynamic environment where their contributions make a visible impact. If you possess a love for great food, excellence in service, and a genuine desire to create lasting memories for guests, Bartolotta Catering & Events welcomes your application to join this distinguished team.

Job Requirements

Ability to stand and walk for extended periods, often for the duration of a full shift
capability to lift, carry, and balance trays, plates, and service items weighing up to 25 pounds
frequent bending, reaching, twisting, and kneeling to provide service and to set up or clear tables
manual dexterity to handle glassware, flatware, and small service items with precision and care
ability to work in a fast-paced environment while maintaining composure and attention to detail
clear verbal communication skills to effectively interact with guests and team members in a busy dining room
capability to navigate crowded spaces safely and efficiently
tolerance for varying temperatures including warm dining rooms and kitchen proximity
position requires working irregular hours including late nights, early mornings, weekends, and holidays

Job Qualifications

Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages)
previous experience as a server preferred
experience with POS systems (e.g., OpenTable, Toast) preferred
must successfully complete restaurant training course
exceptional hospitality and guest service skills
professional, polished, and service-oriented demeanor
ability to create personalized and memorable guest experiences
strong verbal communication and interpersonal skills
ability to communicate effectively with guests, kitchen staff, managers, bartenders, and support staff
ability to remain calm and professional under pressure
strong attention to detail and accuracy
ability to manage multiple tables and service priorities simultaneously

Job Duties

Daily set-up and breakdown of food and beverage products for catered events
food preparation for daily activities and scheduled events
serving food and beverage product to event participants, vendors, and host clients
assist with event coordination including table set-ups, place settings, serving areas and discarded products
assist with event clean up on-site or off-site including all plates, dishes, silverware, glassware, linens, chairs, and garbage
assist with moving catering products back to catering kitchen
print food and product labels and signage for buffets
maintain participation awareness of upcoming catering events and event orders
maintain a clean and professional appearance and uniform
communicate effectively with guests and managers to handle last-minute requests
communicate effectively with Catering Director and Chefs and assist when needed
availability to work weekends, late evenings, and holidays as needed