Banquet Server - Boston Maggiano's

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
healthcare
Dental Insurance
career opportunities
Tuition Assistance
401(k) with Company Match
rewards and recognition
Dining Discounts
Employee Discounts

Job Description

Maggiano's Little Italy is a renowned casual dining restaurant specializing in authentic Italian-American cuisine with a vibrant atmosphere that brings friends and family together to celebrate life’s special moments. Part of the Brinker International family, Maggiano’s is known as the original originator of the casual dining concept, revolutionizing the dining experience by offering an inviting setting that blends quality food with exceptional service. The restaurant has a rich history of serving Chicago and beyond with warmth and tradition, offering guests an experience that feels like a trip to Italy while staying in the heart of their community. Maggiano’s is also deeply committed to social responsibility, supporting meaningful causes such as the Make-A-Wish Foundation and local food banks, which reflects its dedication not only to great dining but also to community care and involvement.

The Banquet Server role at Maggiano’s Little Italy is central to delivering the highest level of guest satisfaction, particularly during special events like weddings, bar and bat mitzvahs, birthdays, anniversaries, baby showers, and other memorable celebrations. This position offers an opportunity to join a passionate team dedicated to creating unforgettable experiences that bring people together. Banquet Servers act as ambassadors of the brand and are responsible for professional food and beverage service, ensuring each guest feels welcomed and cared for at every interaction. They work closely with Banquet Sales Managers, Banquet Captains, and Housemen to execute seamless events with attention to every detail. At Maggiano’s, the work environment values a culture of hospitality, teamwork, and respect, encouraging employees to live The Maggiano’s Way, which means embracing a caring and devoted approach to hospitality.

This role is perfect for energetic individuals who thrive in a fast-paced setting, enjoy interacting with guests, and have a true passion for service. Employees are expected to be upbeat and attentive, capable of managing demanding service while maintaining a positive attitude and a genuine desire to serve others. The company places a strong emphasis on career development, offering employees opportunities for advancement and professional growth. Competitive earning potential through tips and wages are complemented by benefits such as healthcare plans including domestic partner coverage, tuition assistance, and a 401(k) plan with company match. Additional perks include employee rewards programs, discounts on dining at Brinker brands, as well as discounts on travel, technology, and automobiles. Working as a Banquet Server at Maggiano’s not only means being part of a well-respected and beloved brand but also becoming a contributor to creating cherished memories for guests and making a positive impact in the community. The role demands dedication but rewards it with the satisfaction of contributing to joyful events while enjoying a supportive and inclusive workplace culture.

Job Requirements

  • ability to stand for extended periods
  • capacity to lift and carry heavy trays and plates
  • flexible availability including evenings, weekends, and holidays
  • must be at least 18 years of age
  • excellent customer service skills
  • ability to follow instructions and work independently
  • commitment to maintaining high standards of cleanliness and professionalism

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in banquet or food service desirable
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • strong teamwork and collaboration abilities
  • reliable and punctual with strong work ethic
  • basic knowledge of food safety and sanitation practices

Job Duties

  • serve food and beverages to banquet guests
  • set up banquet rooms according to event specifications
  • ensure guest satisfaction through attentive and professional service
  • coordinate with banquet team to execute smooth events
  • handle guest inquiries and requests promptly
  • maintain cleanliness and organization of banquet areas
  • assist in the breakdown and clean-up after events

Job Criteria

Experience

Entry Level (1-2 years)


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