Banquet Server / Banquet Waitress/waiter

Crescent Hotels & Resorts is a reputable hospitality company known for delivering exceptional guest experiences through its high standards of quality, service, and professionalism. With several properties across key destinations, the company prides itself on creating welcoming environments where guests feel valued and well-cared for during their stays. Crescent Hotels & Resorts operates in the hotel and hospitality industry, emphasizing customer satisfaction, dedication to service excellence, and maintaining a safe and enjoyable atmosphere for both guests and staff.

The role available at Crescent Hotels & Resorts is for a Banquet Server, an integral member of the hotel’s banquet and catering team. This position focuses on setting up banquet rooms and serving food and beverages in a friendly, courteous, and professional manner that aligns with Crescent’s high standards. Banquet Servers are responsible for ensuring that every guest’s needs are met promptly and politely throughout each function or event. Their duties include preparing the banquet space with appropriate linen, serviceware, and glassware, attending pre-event briefings to understand the specifics of each function, greeting guests warmly, and providing attentive service during meals or events.

Banquet Servers at Crescent Hotels & Resorts must follow all state, federal, and corporate guidelines, especially those related to serving alcoholic beverages responsibly. This role requires excellent communication skills, a self-starting attitude, and the ability to maintain professional appearance and conduct at all times. Banquet Servers play a critical role in promoting a positive guest experience by remaining courteous under all circumstances, handling requests efficiently, and ensuring the banquet room is reset and prepared for subsequent functions.

The ideal candidate has at least one year of experience in a similar role as a server or waitstaff in a restaurant or catering environment. They must understand food and beverage preparation standards, guest relations, etiquette, and proper service techniques. Physical stamina is necessary, as the role involves transporting items weighing up to 30 pounds continuously during shifts and operating equipment like coffee makers. The position stresses teamwork, encouraging staff to support one another and contribute positively to the overall work environment.

This role not only involves direct service duties but also compliance with safety and security regulations, including the proper handling of chemical products, lifting techniques, and reporting of safety hazards. Crescent Hotels & Resorts fosters a culture of continuous improvement, where associates are expected to adapt to changes, learn new skills, solve routine problems efficiently, and prioritize guest and associate safety.

Employment at Crescent Hotels & Resorts is at-will, allowing flexibility while demanding consistent professionalism and dedication from every team member. The company ensures equal employment opportunities for veterans, individuals with disabilities, and other protected groups. Overall, this position offers an excellent opportunity for servers who are passionate about hospitality and guest service excellence to grow within a respected hotel group and contribute to memorable guest experiences.