Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
team environment
Career advancement opportunities
Job Description
Crescent Hotels & Resorts is a recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences and maintaining high standards of service quality. As a dynamic hotel and resort company, it operates multiple venues that cater to diverse client needs, ranging from business conferences and social events to banquet functions and leisure stays. Crescent Hotels & Resorts prides itself on fostering a welcoming and professional atmosphere where guests can enjoy impeccable service and elegant surroundings. Their dedication to excellence is reflected not only in their facilities but also through their well-trained staff who uphold the company’s standards consistently.
The Banquet Server role at Crescent Hotels & Resorts is a crucial position that directly contributes to the seamless execution of banquet events and guest satisfaction. This role involves the setup of banquet rooms according to detailed instructions, including arranging linen, serviceware, and glassware to create a polished and inviting environment for guests. The server plays a vital role in greeting guests, serving food and beverages professionally, and ensuring that the guests' needs are met courteously and promptly. Attention to detail and adherence to quality standards are necessary to maintain the reputation Crescent Hotels & Resorts enjoys among its clientele.
Serving food and beverages accurately and efficiently according to the event plan and supervisor direction is fundamental in this role. The server must follow all applicable federal, state, and corporate regulations, particularly concerning the responsible service of alcoholic beverages. Guests’ satisfaction is prioritized through attentiveness and promptness, with the server replenishing beverages and attending to any requests or concerns during the event. Upon completion of the banquet, the server is responsible for resetting the room in preparation for the next function, demonstrating flexibility and teamwork.
The job requires excellent communication skills in English, a professional demeanor at all times, and the ability to work collaboratively within a team environment. Physical requirements include the ability to carry up to 30 pounds continuously throughout shifts, emphasizing stamina and endurance. Additionally, familiarity with food and beverage service etiquette, as well as knowledge of proper table settings and preparation standards, is expected.
Crescent Hotels & Resorts also places strong emphasis on safety and security, ensuring all employees adhere to policies that protect both guests and associates. The company encourages adaptability, continuous learning, and a proactive approach to problem-solving among all team members. This position is ideal for individuals who enjoy engaging with guests, take pride in delivering top-tier hospitality, and thrive in a fast-paced, service-oriented environment.
This employment opportunity as a Banquet Server supports Crescent Hotels & Resorts’ mission to provide memorable experiences through exceptional guest service. The role demands dedication, reliability, and a positive attitude to contribute effectively to the team and uphold the standards that define the Crescent brand. With a commitment to employee development and guest satisfaction, joining Crescent Hotels & Resorts means becoming part of a respected organization that values quality, teamwork, and professional excellence.
The Banquet Server role at Crescent Hotels & Resorts is a crucial position that directly contributes to the seamless execution of banquet events and guest satisfaction. This role involves the setup of banquet rooms according to detailed instructions, including arranging linen, serviceware, and glassware to create a polished and inviting environment for guests. The server plays a vital role in greeting guests, serving food and beverages professionally, and ensuring that the guests' needs are met courteously and promptly. Attention to detail and adherence to quality standards are necessary to maintain the reputation Crescent Hotels & Resorts enjoys among its clientele.
Serving food and beverages accurately and efficiently according to the event plan and supervisor direction is fundamental in this role. The server must follow all applicable federal, state, and corporate regulations, particularly concerning the responsible service of alcoholic beverages. Guests’ satisfaction is prioritized through attentiveness and promptness, with the server replenishing beverages and attending to any requests or concerns during the event. Upon completion of the banquet, the server is responsible for resetting the room in preparation for the next function, demonstrating flexibility and teamwork.
The job requires excellent communication skills in English, a professional demeanor at all times, and the ability to work collaboratively within a team environment. Physical requirements include the ability to carry up to 30 pounds continuously throughout shifts, emphasizing stamina and endurance. Additionally, familiarity with food and beverage service etiquette, as well as knowledge of proper table settings and preparation standards, is expected.
Crescent Hotels & Resorts also places strong emphasis on safety and security, ensuring all employees adhere to policies that protect both guests and associates. The company encourages adaptability, continuous learning, and a proactive approach to problem-solving among all team members. This position is ideal for individuals who enjoy engaging with guests, take pride in delivering top-tier hospitality, and thrive in a fast-paced, service-oriented environment.
This employment opportunity as a Banquet Server supports Crescent Hotels & Resorts’ mission to provide memorable experiences through exceptional guest service. The role demands dedication, reliability, and a positive attitude to contribute effectively to the team and uphold the standards that define the Crescent brand. With a commitment to employee development and guest satisfaction, joining Crescent Hotels & Resorts means becoming part of a respected organization that values quality, teamwork, and professional excellence.
Job Requirements
- High school diploma or equivalent
- minimum one year of experience working as a server or waitstaff at a restaurant or catering location
- ability to communicate in English
- ability to maintain a professional appearance and manner
- ability to transport up to 30 pounds through a crowded room continuously throughout the shift
- must be willing to work flexible hours including weekends and holidays
- must adhere to all state, federal, and corporate regulations regarding alcoholic beverage service
Job Qualifications
- Experience working as a server or waitstaff at a restaurant or catering location
- ability to communicate in English
- basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
- knowledge of appropriate table settings and serviceware
- ability to comprehend and apply written product labeling instructions for the safe application of products and processes within the hotel
- ability to remember, recite and promote a variety of menu items
- ability to operate beverage equipment such as coffee makers
Job Duties
- Set up banquet room as instructed by supervisor to include linen, serviceware and glassware
- attend roll call meetings before events to learn function particulars including guest and hotel expectations
- greet guests and respond to requests in a friendly and courteous manner
- serve food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet
- promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
- abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages
- replenish beverages as necessary, and check with guests for overall satisfaction
- once banquet is complete, reset banquet room according to supervisor's specifications to ensure the readiness of the room for the following function
- comply with attendance rules and be available to work on a regular basis
- perform any other job related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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