Banquet Server

Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, renowned for its deep respect for culture, place, and people. This distinguished company operates a collection of luxury hotels and award-winning restaurants that are deeply rooted in authentic storytelling, exceptional service, and a proud sense of community. Heritage Hotels & Resorts is committed to caring for their guests, team members, and neighborhoods with genuine intention and passion. They pride themselves on providing an environment where hospitality goes beyond service to create memorable and meaningful experiences for all who walk through their doors. This company embodies the spirit and beauty of New Mexico in every aspect of its operations, making it a highly respected name in the hospitality industry across the region.

We are currently seeking a motivated and professional Banquet Server to join the Heritage Hotels & Resorts team. This role is vital as it places you on the front lines of guest interactions during banquets and special events. You will be responsible for delivering refined, seamless service that transforms ordinary events into unforgettable moments for guests. Your attention to detail, professionalism, and ability to work collaboratively with your team will ensure that every guest feels welcomed, cared for, and impressed from start to finish.

As a Banquet Server, you will be engaged in setting up and preparing banquet and dining areas with the utmost care. This involves rolling silverware, organizing food and beverage stations, and maintaining cleanliness and professional presentation throughout the service area. Your ability to serve food and beverages efficiently according to the event's timeline will be key to the smooth operation of these special occasions. Effective communication with team members and leadership will be essential to coordinate and deliver impeccable service during busy events. Handling guest concerns with poise and professionalism, managing guest checks, and accurately reporting cash and tips will also form an important part of your responsibilities. Additionally, adherence to all food safety, sanitation guidelines, and company service standards is mandatory to uphold the high-quality reputation of Heritage Hotels & Resorts.

Working at Heritage Hotels & Resorts means being part of a supportive, people-first culture rooted in New Mexico pride and community values. The company offers competitive pay along with comprehensive benefits, including a 25% 401k match, generous employee discounts across hotels, restaurants, spas, and retail outlets, complimentary meals during scheduled shifts, and free employee parking. Moreover, this position offers ample opportunities for career growth by working across multiple hotel locations, allowing you to build a full-time schedule and enjoy full-time benefits. If you are passionate about hospitality and excel in creating exceptional guest experiences in a dynamic, fast-paced environment, Heritage Hotels & Resorts invites you to join their family and be part of a team that values respect, teamwork, and community.