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Banquet Server

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $14.25 - $17.75
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible schedule
Retirement Plan

Job Description

Legends Global is a renowned leader in providing premium services to some of the world's most prestigious live events, venues, and iconic brands. With a focus on delivering a comprehensive and fully integrated suite of services under a white-label approach, Legends Global ensures that their partners receive outstanding support and visibility to maintain a top-tier experience for their audiences and guests. The company nurtures a culture rooted in respect, ambitious thinking, collaboration, and bold action, reflecting a commitment to fostering an inclusive workplace where every team member is encouraged to be authentic, make a meaningful impact, and grow their career. The environment at Legends Global is characterized by unity and teamwork, where daily wins are the result of collective efforts, embodying the spirit that every achievement is earned as one unified team.

The Banquet Server position at Legends Global, based in the Shreveport Convention Center, is an hourly, non-exempt role essential to the success of the Food & Beverage department. Reporting directly to the Food & Beverage Manager, this role is fundamental to ensuring seamless execution of banquet events through attentive service and preparation. Banquet Servers play an instrumental role in setting up, servicing, and breaking down events, contributing to an exceptional guest experience. The position demands a professional who is energetic, enthusiastic, and dedicated to maintaining high standards of service and presentation. Compensation for the role starts at $12.00 per hour, making it a valuable opportunity for individuals seeking to advance in food and beverage service within a dynamic and supportive environment.

In this role, Banquet Servers are responsible for assisting with the preparation and setup of banquet event rooms, including collecting all necessary banquet equipment such as flatware, china, glassware, and serving pieces. They prepare garnishes, beverages, condiments, and bread, ensuring all items are ready for service. Cleanliness and attention to detail are crucial, as Banquet Servers also maintain the condition of salt and pepper containers, sugar dishes, creamers, and other serving essentials to guarantee a polished presentation. Their duties extend to setting tables with precise place settings as directed by management or banquet captains. In addition, Banquet Servers attend pre-function meetings to receive briefing on event details, enabling them to perform their duties efficiently and professionally.

Throughout the event, Banquet Servers are expected to provide friendly and courteous customer service, addressing guest needs promptly and courteously while remaining at their assigned station. They report any customer concerns or complaints to the Banquet Captain to ensure satisfaction is maintained. Post-event responsibilities include breaking down tables and banquet equipment and restoring serving pieces to their proper storage areas. The role requires adherence to strict grooming standards and company policies, ensuring a professional appearance reflective of Legends Global's brand reputation. Banquet Servers must follow established service standards, procedures, and guidelines to deliver consistent quality in event service.

This position requires someone who is adaptable and willing to perform other duties as assigned to meet the dynamic needs of the Food & Beverage department. Physical demands of the role may vary but include standing for extended periods, lifting banquet equipment, and working in a fast-paced environment. Legends Global welcomes all applicants and is an Equal Opportunity/Affirmative Action employer that encourages diverse candidates, including women, minorities, individuals with disabilities, and other protected groups, to apply and become part of their winning team.

Job Requirements

  • Minimum of six months work experience in service-oriented environment
  • Ability to provide friendly and courteous customer service
  • Ability to follow instructions accurately
  • Strong communication skills
  • Ability to stand for extended periods and lift banquet equipment
  • Willingness to adhere to grooming standards and company policies

Job Qualifications

  • Minimum of six months work experience in service-oriented environment
  • Knowledge of catering services and terminology
  • Strong guest service skills
  • Ability to get along well with others
  • Ability to receive and carry out instructions in a timely manner

Job Duties

  • Follows instructions for each event as given by the Food & Beverage Manager and/or Banquet Captain
  • Assists with collecting all banquet equipment including flatware, china, glassware, and serving pieces needed for each event
  • Assists with preparing garnishes, beverages, condiments, and bread
  • Assists with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
  • Assists with preparation and set-up of event room when necessary
  • Prepares tables with place settings as instructed by the Food & Beverage Manager and/or Banquet Captain
  • Attends pre-function meeting for briefing of event details
  • Always provides friendly and courteous customer service
  • Remains at assigned station and performs duties as assigned according to each event
  • Reports any customer concerns and/or complaints to Banquet Captain
  • Breaks down tables and banquet equipment after each event
  • Cleans and returns serving pieces to proper storage area
  • Adheres to strict grooming standards and company policies
  • Follows service standards, procedures and guidelines
  • Performs other duties as assigned and deemed necessary

Job Criteria

Experience

No experience required


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