Banquet Server

ASM Global is a world leader in the management of publicly owned assembly facilities, renowned for its commitment to delivering exceptional event experiences through professional and innovative services. The company specializes in managing a diverse portfolio of venues including convention centers, stadiums, arenas, and theaters, operating both domestically and internationally. With a passion for excellence, ASM Global provides comprehensive event solutions that cater to a wide range of audiences, focusing on superior guest satisfaction and operational efficiency.

The Irving Convention Center, managed by ASM Global, boasts a state-of-the-art facility that hosts numerous events such as conferences, banquets, exhibitions, and social gatherings throughout the year. It serves as a hub for community engagement, business networking, and cultural experiences, making it a preferred destination for event planners and attendees alike. The center's commitment to quality services ensures every event runs smoothly, creating memorable experiences for all guests.

The role of Banquet Server at the Irving Convention Center is a dynamic and hands-on position focused on delivering the highest level of professional catering service to guests. This role demands enthusiasm, attentiveness, and a strong commitment to customer satisfaction and retention. As a Banquet Server, you will be the face of the venue's food and beverage services, tasked with greeting guests warmly, serving food and beverages according to company standards, and answering any inquiries about the menu or facility. This position requires excellent interpersonal skills to foster positive relationships with guests and ensure their experience is enjoyable and memorable.

In addition to serving guests during events, the Banquet Server will perform essential side work during non-busy hours, maintain a clean and organized workspace, and collaborate closely with food and beverage staff to uphold service standards. Knowledge of catering terminology and the ability to communicate effectively with team members and guests are key to succeeding in this role. Servers are expected to maintain a professional appearance and demeanor at all times, following strict hygiene and safety protocols to ensure compliance with food handling and sanitation regulations.

Candidates for this role should possess at least a high school diploma or equivalent, with a minimum of six months of relevant experience preferred. Experience in a similar facility or the hospitality industry is advantageous. A strong work ethic, flexibility to work irregular hours including evenings, weekends, and holidays, and the ability to stand for extended periods are necessary to thrive in this fast-paced environment. While TABC certification is preferred, it is not a requirement.

ASM Global values diversity and inclusion and welcomes individuals from all backgrounds to apply. The company offers an engaging work environment where team members can grow their skills and develop a career in hospitality and event management. Working as a Banquet Server with ASM Global at the Irving Convention Center offers the opportunity to be part of a respected company that prioritizes delivering outstanding guest experiences and fostering a supportive team culture.