Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts

Job Description

Four Seasons is a renowned luxury hospitality company powered by passionate individuals committed to excellence and genuine hospitality. As a leader in the luxury hotel and resort industry, Four Seasons has earned a global reputation for delivering exceptional guest experiences with warmth, respect, and a commitment to quality. The company fosters a culture that values teamwork, personal growth, and a positive work environment, enabling its people to reach new heights in their careers while creating memorable moments for guests. With locations worldwide, Four Seasons is synonymous with luxury, sophistication, and impeccable service standards.

Located in a celebrated vacation destination known for its sophisticated style and energetic atmosphere, this Four Seasons property reflects the classic yacht club lifestyle with a modern twist. Situated at a prime beachfront address, this hotel brings unrivaled style and service to a next-generation coastal city. Guests here enjoy proximity to some of the area's best shops, restaurants, marinas, and entertainment venues, all set within the spirit of one of the world's premier yachting locales.

The role of Banquet Server at Four Seasons is an exciting opportunity for a hospitality professional who thrives in a fast-paced, luxurious environment. This position involves delivering pre-determined menu selections to guests and ensuring timely and accurate service aligned with the banquet event order. The Banquet Server will be instrumental in setting up and breaking down banquet events, ensuring all linens, china, glassware, silverware, and accent pieces are impeccably arranged and maintained throughout the event. This role requires exceptional interpersonal skills, strong attention to detail, and the ability to anticipate and respond to guest needs swiftly and effectively.

The Banquet Server will play a vital role in maintaining the high standards of Four Seasons by not only serving food and beverages but also by creating an inviting atmosphere that enhances the overall guest experience. Responsibilities include coordinating food timings with precision to maintain quality, communicating orders accurately including special requests, and offering knowledgeable recommendations about menu items including their origins, taste profiles, and preparation methods. This role demands excellent time management skills to prioritize tasks effectively within a dynamic, high-volume banquet setting.

This full-time position offers competitive wages and a comprehensive benefits package, complemented by excellent training and development opportunities that support career growth within the company. Employees also enjoy exclusive benefits such as complimentary accommodations at other Four Seasons Hotels and Resorts, complimentary dry cleaning for employee uniforms, and complimentary meals during shifts. The role requires flexibility to work varied schedules including days, evenings, weekends, and holidays, reflecting the nature of hospitality service excellence.

Candidates seeking this opportunity must have a minimum of two years of high-volume banquet serving experience, preferably within luxury hotels or resorts. Proficiency with computer systems such as Opera and Micros POS is preferred, along with the ability to lift and carry items up to 30 pounds safely. Strong communication and collaboration skills are essential, as the Banquet Server works closely with multiple departments to ensure seamless event execution.

Four Seasons is an Equal Opportunity, Affirmative Action employer that encourages minorities, women, veterans, and individuals with disabilities to apply. The company is dedicated to maintaining a respectful and inclusive workplace where every team member is valued and empowered to succeed. This role requires US work authorization and offers a unique chance to join one of the world's most prestigious hospitality teams dedicated to creating lifelong impressions for every guest and colleague.

Job Requirements

  • At least 2 years of high-volume banquet serving experience
  • excellent personal presentation
  • strong time management skills
  • ability to operate computer equipment
  • knowledge of Opera and Micros POS preferred
  • excellent communication skills
  • ability to lift, carry, and move up to 30 lbs
  • US work authorization required

Job Qualifications

  • At least 2 years of high-volume banquet serving experience, preferably in a luxury hotel or resort
  • excellent personal presentation and interpersonal skills
  • strong time management skills including ability to multi-task and set priorities
  • ability to operate computer equipment necessary to perform the job
  • knowledge of Opera and Micros POS preferred
  • excellent communication and interpersonal skills
  • ability to work closely with other departments
  • ability to lift, carry, and move up to 30 lbs

Job Duties

  • Offer pre-determined menu selections to each table
  • maintain knowledge of each item’s origin, taste, and preparation methods
  • communicate guest orders including any special needs or requests
  • check completed orders with guest’s original order
  • coordinate food timings
  • transport items to the guest table in a timely manner to ensure proper food quality
  • anticipate guest needs, ascertain satisfaction, and offer suggestions
  • respond urgently and appropriately to guest concerns and requests
  • assist in set-up of linen, china, glass, silver, and accent pieces for each function according to the banquet event order
  • breakdown, clean and set-up of tables, buffets, and food stations

Job Criteria

Experience

Mid Level (3-7 years)


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