Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
uniform provided
Employee Discounts
Career development opportunities
Job Description
Legends Global is a leading company specializing in the management of privately owned public assembly facilities. Renowned for delivering exceptional venue services, Legends Global operates some of the most prominent convention centers and arenas across the United States. With a strong commitment to excellence, innovation, and customer satisfaction, the company has established a reputation for managing state-of-the-art facilities that host a wide variety of events such as concerts, sports, banquets, conventions, and more. As an employer, Legends Global offers employees a dynamic work environment that values teamwork, professionalism, and growth opportunities within the hospitality and venue management industry.
The position available is for a Banquet Server at Legends Global, specifically working at the Tucson Convention Center (TCC) / Arena. This role is essential in providing high-quality catering services during banquets, concessions, and various events hosted within the facility. The Banquet Server acts as the face of the company by engaging with guests in a professional and enthusiastic manner to ensure they receive courteous and attentive service. The job demands a thorough understanding of food and beverage operations, proper handling of alcoholic beverages consistent with company standards, and the ability to effectively communicate with both guests and team members to maintain seamless service.
The role requires the ability to manage multiple tasks efficiently, including greeting guests, delivering food and drinks promptly, adhering to sanitation and safety guidelines, maintaining a professional appearance, and performing side work during slower hours. The ideal candidate will possess excellent customer service skills, a positive attitude, and a willingness to work flexible hours including nights, weekends, and holidays. There are no supervisory duties associated with this position, making it a frontline role focused on delivering exceptional guest experiences and upholding the high standards set by Legends Global and the Tucson Convention Center.
Candidates interested in the Banquet Server position should have at least a high school diploma or equivalent and a minimum of one year of experience working in a service-oriented environment. Knowledge of catering services and terminology is advantageous. Additionally, applicants must be at least 21 years old to serve alcoholic beverages. The physical aspect of the job requires the ability to lift and carry up to 40 pounds and stand or walk for extended periods. The employer encourages diversity and inclusion and is proud to be an Equal Opportunity/Affirmative Action employer that welcomes applications from women, minorities, individuals with disabilities, and protected veterans. This position offers a unique opportunity to join a respected company where commitment to hospitality excellence and guest satisfaction is paramount.
The position available is for a Banquet Server at Legends Global, specifically working at the Tucson Convention Center (TCC) / Arena. This role is essential in providing high-quality catering services during banquets, concessions, and various events hosted within the facility. The Banquet Server acts as the face of the company by engaging with guests in a professional and enthusiastic manner to ensure they receive courteous and attentive service. The job demands a thorough understanding of food and beverage operations, proper handling of alcoholic beverages consistent with company standards, and the ability to effectively communicate with both guests and team members to maintain seamless service.
The role requires the ability to manage multiple tasks efficiently, including greeting guests, delivering food and drinks promptly, adhering to sanitation and safety guidelines, maintaining a professional appearance, and performing side work during slower hours. The ideal candidate will possess excellent customer service skills, a positive attitude, and a willingness to work flexible hours including nights, weekends, and holidays. There are no supervisory duties associated with this position, making it a frontline role focused on delivering exceptional guest experiences and upholding the high standards set by Legends Global and the Tucson Convention Center.
Candidates interested in the Banquet Server position should have at least a high school diploma or equivalent and a minimum of one year of experience working in a service-oriented environment. Knowledge of catering services and terminology is advantageous. Additionally, applicants must be at least 21 years old to serve alcoholic beverages. The physical aspect of the job requires the ability to lift and carry up to 40 pounds and stand or walk for extended periods. The employer encourages diversity and inclusion and is proud to be an Equal Opportunity/Affirmative Action employer that welcomes applications from women, minorities, individuals with disabilities, and protected veterans. This position offers a unique opportunity to join a respected company where commitment to hospitality excellence and guest satisfaction is paramount.
Job Requirements
- High school diploma or equivalent
- minimum of one year of work experience in service-oriented environment
- knowledge of catering services and terminology
- must be at least 21 years of age to serve alcohol
- ability to lift and carry up to 40 pounds
- ability to stand, walk, lift and bend for long periods of time
- ability to work flexible hours including nights, weekends and holidays
- ability to follow directions
- pleasant personality and neat appearance
- proficiency in English to converse with customers and coworkers
Job Qualifications
- High school diploma or equivalent
- minimum of one year of work experience in service-oriented environment
- knowledge of catering services and terminology
- all persons handling alcohol must be at least 21 years of age
- must have ability to follow directions and effectively perform the work
- must have a pleasant personality and a neat appearance
- must speak and understand English well enough to converse with customers, supervisors and employees
- positive, customer service-oriented attitude at all times
- strong knowledge of sanitary practices
- maintains proper grooming and dress code standards
- work ethic encourages strong urgency and quality in a team environment
- ability to work with other staff members in the facility
- ability to undertake and complete multiple tasks
- attention to detail
- requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
Job Duties
- Greets all guests with enthusiasm and friendliness
- serves alcoholic beverages in an appropriate manner consistent with company standards
- answers guest questions about food, beverages, and our facilities accurately and in a friendly manner
- does side work during non-busy hours
- always speaks to guests with enthusiasm
- develops relationships with guests
- provides the highest level of service in accordance with our standards
- identifies food orders when ready and delivers items to tables in a timely manner
- always maintains a professional appearance
- communicates with food and beverage staff to ensure guest satisfaction
- reports to work as scheduled, in uniform, and ready to be in position
- maintains professional relationships with all coworkers
- follows checklists and standard operating procedures
- maintains a safe, clean, organized, and stocked work area
- performs duties as assigned
- maintains full knowledge of menus, recipes, and other pertinent information
- constantly increasing knowledge of food, beverages, and other products and services
- ensures that guests have a positive and memorable experience at the TCC
- responsible for constant sanitation, organization, and proper food handling
- prepares work area for opening, mid-shift, or closing in accordance with company standards
- punches clock in full uniform, ready to work, and no earlier than five minutes prior to shift
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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