Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $18.37
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Tuition Assistance
401(k) Plan
rewards and recognition
Employee Discounts
Paid Time Off

Job Description

Maggiano's Little Italy, located at 516 N. Clark St, Chicago, IL 60654, is a beloved casual dining restaurant that brings a unique blend of Italian-American tradition and hospitality to the heart of Chicago. Operated by Brinker International, a renowned name behind iconic dining establishments, Maggiano's is more than just a place to eat—it's a destination where people come together to celebrate love, family, and friendship. Founded as a pioneer of casual dining by Norman Brinker, Maggiano's has become an original originator in its field, carving out a special place among thousands of restaurants across the country. The atmosphere embraces both tradition and warmth, creating memorable experiences with every visit. The restaurant is known for hosting a variety of special events, including weddings, bar/bat mitzvahs, birthdays, and baby showers, adding to its reputation as a venue where important moments come alive.

The Banquet Server role at Maggiano's Little Italy offers an exciting opportunity to be part of this legacy. This position focuses on providing exceptional food and beverage service to banquet guests, ensuring their satisfaction and creating memorable dining experiences. Banquet Servers are entrusted with the professional service of food and beverage during special events, helping to craft lasting memories in a lively and celebratory setting. The role is vital to the banquet team's success, which includes Banquet Sales Managers, Captains, Servers, and Housemen—all dedicated to delivering flawless service.

Fundamentally, this position requires a dynamic and enthusiastic individual who enjoys engaging with guests and co-workers alike. Banquet Servers must thrive in a fast-paced environment while maintaining high standards of service. It is a role that demands attention to detail, a friendly demeanor, physical stamina, and the ability to work collaboratively. Maggiano's promotes a strongly inclusive workplace culture known as The Maggiano's Way, which emphasizes bringing people together beyond just dining, with a focus on community involvement and charitable support, including partnerships with the Make-A-Wish Foundation and local food banks.

The salary for this role is $18.37 per hour, with highly competitive earning opportunities available. Employees are offered a comprehensive range of benefits and career growth opportunities, including healthcare plans that may extend to domestic partners based on service length and hours worked, tuition assistance, and market-leading 401(k) savings plans with company match. Additionally, employees can take advantage of rewards and recognition programs as well as discounts on dining at Brinker-owned brands and other items such as mobile phones, computers, travel, and autos.

Working as a Banquet Server at Maggiano's Little Italy means joining a team where the culture actively encourages collaboration, fun, and personal investment in every event. The team’s dedication to excellence is reflected through their ability to host high-profile and memorable gatherings. This is a unique chance to combine passion for hospitality with meaningful community impact, all while developing a career within a respected and expanding hospitality group. Maggiano’s commitment to equal opportunity and e-Verify compliance ensures a fair, diverse, and rewarding work environment for all employees.

Job Requirements

  • High school diploma or equivalent
  • Previous food service or banquet experience preferred
  • Ability to communicate clearly and effectively
  • Physical ability to perform duties including lifting and standing
  • Flexibility to work weekends and holidays
  • Must comply with company policies and standards
  • Legal eligibility to work in the United States

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in banquet or food service roles is an asset
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Excellent customer service orientation
  • Physical stamina to carry plates and stand for long periods
  • Ability to work flexible hours including evenings and weekends

Job Duties

  • Serve food and beverages to banquet guests professionally
  • Ensure guest satisfaction during all banquet events
  • Assist in setup and breakdown of banquet areas
  • Collaborate with banquet team members including sales managers and captains
  • Maintain cleanliness and organization of assigned work areas
  • Follow all food safety and hygiene standards
  • Support creation of memorable guest experiences during events

Job Criteria

Experience

Entry Level (1-2 years)


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