Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $18.57
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
Career advancement opportunities
supportive work environment
flexible scheduling
health benefits

Job Description

This job opportunity is with a reputable hospitality establishment that specializes in hosting banquets and events. The company is committed to delivering exceptional guest experiences by maintaining high standards of service, quality, and hospitality. It operates with a vision that emphasizes continuous growth and excellence within a dynamic and supportive work environment. Employing a team-oriented approach, the company believes in fostering employee development through clear career progression paths and a culture of respect and ownership. The work setting is vibrant, often serving events that require significant coordination and attention to detail to meet client and guest expectations.

The position available is for a banquet server responsible for setting up banquet rooms and serving food and beverages according to established guest service and sustainability standards. The hourly wage for this role is $18.57, reflecting the company’s commitment to competitive compensation for roles that demand both skill and customer engagement. The server will play a crucial role in ensuring that events go smoothly by delivering timely and courteous service, adhering to service procedures, and maintaining the ambiance required for successful banquets.

This role is ideal for individuals who are attentive, quick learners, and passionate about providing outstanding service. The banquet server will work closely with supervisors to understand event details during pre-event meetings and will be expected to execute service duties flawlessly, including replenishing beverages, removing dishes promptly, and responding swiftly to guest needs and complaints. This position also emphasizes the importance of compliance with safety protocols and legal standards, such as those related to the serving of alcoholic beverages and workplace safety regulations.

Career growth is a significant focus within the organization. A banquet server has clear advancement opportunities that include moving up to banquet captain, then assistant banquet manager, and ultimately banquet manager. This progression not only represents upward mobility but also increased responsibilities and leadership opportunities, making it a compelling career path for motivated individuals looking to build a long-term career in hospitality and event service management.

The work environment requires physical stamina and flexibility, as the job involves standing for long periods, walking, pushing, lifting up to 35 pounds, and other physical activities such as bending, reaching, stooping, kneeling, or crouching. The schedule can vary widely and includes working on holidays and weekends, which aligns with the nature of banquet and event services. The company values employees who embody their core beliefs: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These principles underpin the expectations and culture, promoting a dedicated and responsive workforce aiming for continual improvement and guest satisfaction.

Job Requirements

  • High school diploma or equivalent
  • Food service experience a plus
  • Ability to remember and recite menu items

Job Qualifications

  • High school diploma or equivalent
  • Food service experience a plus
  • Ability to remember and recite menu items

Job Duties

  • Set up banquet room as instructed by supervisor
  • Attend roll call meetings before events to learn function particulars including guest and hotel expectations
  • Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet
  • Replenish beverages as necessary and check with guests for overall satisfaction
  • Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
  • Respond to guest special requests and resolve guest complaints
  • Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages
  • Practice safe work habits
  • wear protective safety equipment and follow MSDS and OSHA standards
  • Perform other duties as requested by management

Job Criteria

Experience

Entry Level (1-2 years)


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