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Banquet Server

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $9.78 - $11.80
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Work Schedule

Flexible
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Benefits

Team member referral rewards
Stock purchase program eligibility
Flexible work schedules
employee meal discount
Health Insurance
401(k) retirement savings plan
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a well-established casual dining restaurant known for its vibrant atmosphere, signature gourmet burgers, and dedication to providing memorable guest experiences. Established as a leader in the casual dining sector, Red Robin combines great flavors with an energetic environment that welcomes families, friends, and individuals alike. The company prides itself on its inclusive culture, dedication to teamwork, and guest-focused service, making it a sought-after employer within the hospitality industry.

As a Banquet Server at Red Robin, you will play a crucial role in enhancing the guest dining experience by supporting events and day-to-day dining operations with attentive and seamless service. This role involves assisting with the coordination of seating arrangements, guiding guests warmly to their seats, and offering menu selections alongside accommodating their needs to ensure a positive and enjoyable visit. Your ability to communicate effectively with team members and manage guest flow during service contributes directly to maintaining a welcoming and organized front service area. This helps uphold Red Robin's commitment to fresh, exciting, and memorable dining experiences.

The Banquet Server position is designed for individuals who thrive in a fast-paced environment and who possess strong interpersonal and customer service skills. Candidates must be at least 17 years old and ideally bring prior experience in banquet service or a related guest-facing hospitality role. Red Robin values employees who demonstrate a positive attitude, effective multitasking abilities, and teamwork spirit.

Employment as a Banquet Server at Red Robin offers an hourly wage ranging from $9.78 to $11.80, based on a standard 40-hour workweek. Alongside competitive pay, Red Robin provides multiple benefits to support the welfare and growth of its employees. These include eligibility for the company Stock Purchase Program after one year of service, flexible scheduling options designed to accommodate varying personal needs, and substantial discounts on meals for employees and their families. Additionally, health insurance plans with options for vision, dental, accident, critical illness, and hospital indemnity coverage are available for eligible employees aged 18 and over.

The company also offers a 401(k) retirement savings plan with a company match of up to 4% for eligible employees, paid time off accrual based on hours worked, and team member referral rewards. Red Robin encourages career growth and internal advancement, frequently promoting leaders from within its team of hourly associates. This supportive environment fosters professional development and a shared commitment to delivering exceptional dining experiences. Joining Red Robin as a Banquet Server means becoming part of a respected brand that values dedication, inclusivity, and excellence in hospitality.

Job Requirements

  • Must be at least 17 years of age to work as a Banquet Server
  • ability to work flexible schedules
  • high school diploma or equivalent preferred
  • ability to stand for extended periods
  • friendly and professional demeanor

Job Qualifications

  • Previous experience as a Banquet Server or in a customer service or guest-facing role within a restaurant or hospitality setting
  • strong customer service and interpersonal communication skills
  • ability to manage multiple tasks in a fast-paced environment
  • effective communication skills
  • teamwork orientation

Job Duties

  • Begin interactions with guests in a warm and welcoming manner as a Banquet Server
  • accompany guests to their seats and provide menu selections
  • support the seating process and assist with managing guest flow
  • communicate effectively with team members to ensure smooth service operations
  • maintain a clean, organized, and orderly front service area

Job Criteria

Experience

Entry Level (1-2 years)


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