Red Robin logo

Banquet Server

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $9.78 - $11.80
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Work Schedule

Flexible
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Benefits

Team member referral rewards
stock purchase program
Flexible work schedules
employee meal discount
Health Insurance
Vision Insurance
Dental Insurance
accident insurance
critical illness insurance
Hospital Indemnity coverage
401(k) retirement savings plan
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a well-established casual dining restaurant known for its vibrant atmosphere and delicious gourmet burgers. With a strong commitment to delivering memorable guest experiences, Red Robin fosters an environment where great flavor and good times come together. The company prides itself on creating fresh, exciting, and enjoyable dining experiences supported by a dedicated team focused on guest satisfaction, teamwork, and growth. Red Robin is recognized for its inclusive culture and promotion of internal career development, with many leaders having started their journeys as hourly team members. The restaurant offers a dynamic and fast-paced setting, providing ample opportunities for employees to develop their skills and advance their careers within the hospitality industry.

The Banquet Server position at Red Robin is designed to support special events and dining experiences by maintaining attentive and friendly service. This role involves assisting with seating coordination, guest interaction, and ensuring a welcoming atmosphere throughout service times. As a Banquet Server, the employee will be integral in managing guest flow and supporting team communications to ensure smooth operations. The role emphasizes a warm and engaging approach to guests, including accompanying them to their seats and providing menu selections. The position requires balancing multiple tasks efficiently in a high-energy environment while maintaining cleanliness and organization in the front service area. Red Robin values strong interpersonal skills and a genuine passion for customer service in this role.

Compensation for the Banquet Server role ranges from $9.78 to $11.80 per hour based on a 40-hour workweek. Employees benefit from flexible schedules and various perks, including team member referral rewards and eligibility for the company Stock Purchase Program after one year of dedicated service. Additional benefits for eligible employees include comprehensive health insurance options, vision, dental, accident, critical illness, and hospital indemnity coverage. The company also offers a 401(k) retirement savings plan with a company match, paid time off accrual, and generous meal discounts for team members and their families. Red Robin’s commitment to employee well-being and professional growth makes the Banquet Server role an excellent opportunity for individuals seeking a rewarding career in restaurant hospitality.

Job Requirements

  • Must be at least 17 years of age to work as a Banquet Server
  • Ability to manage multiple tasks in a fast-paced environment

Job Qualifications

  • Previous experience as a Banquet Server or in a customer service or guest-facing role within a restaurant or hospitality setting
  • Strong customer service and interpersonal communication skills
  • Ability to manage multiple tasks in a fast-paced environment

Job Duties

  • Begin interactions with guests in a warm and welcoming manner as a Banquet Server
  • Accompany guests to their seats and provide menu selections
  • Support the seating process and assist with managing guest flow
  • Communicate effectively with team members to ensure smooth service operations
  • Maintain a clean, organized, and orderly front service area

Job Criteria

Experience

Entry Level (1-2 years)


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