Banquet Server

Gulfport, MS, USA|Onsite

Job Overview

Employment Type

Temporary

Part-time

Hourly

Compensation

Hourly

Range $22.00 - $24.00

Work Schedule

Flexible

Benefits

Day 1 medical coverage

Dental Insurance

Vision Insurance

Uber benefit

recognition programs

Tuition Reimbursement

Paid Time Off

Job Description

PENN Entertainment is a leading company in the entertainment and gaming industry, known for its dynamic and fast-paced work environment. At PENN Entertainment, employees join a team of passionate individuals committed to delivering exceptional customer experiences and ensuring guests have memorable and enjoyable moments. The company fosters an inclusive workplace culture that values diversity, teamwork, and personal growth. Employees are supported through career development opportunities, comprehensive wellness programs, and a competitive Total Rewards package that emphasizes financial, physical, and mental well-being. This includes day-one medical coverage, 401(k) matching, annual performance bonuses, and paid time off that increases with tenure. PENN Entertainment's commitment to its team members extends beyond just a job; it offers scholarships, advancement programs, and perks designed to enhance employees' overall life and career satisfaction.

Hollywood Casino St. Louis, part of the PENN Entertainment family, offers a vibrant setting where the Banquet Server role is essential to creating a seamless and enjoyable guest experience. This position provides an excellent opportunity for individuals who thrive in customer-facing roles within the hospitality industry. The Banquet Server is responsible for various tasks, including setting buffet lines, arranging tables with appropriate settings, serving meals, and maintaining cleanliness throughout events. With a pay rate starting at $7.50 per hour plus tips—which typically range from $22 to $24 per hour—this role offers a lucrative earning potential within an engaging work environment. Shifts vary to accommodate banquet schedules and special events, making flexibility a key component of success.

The role requires a strong focus on guest satisfaction, anticipating needs, and efficiently addressing any concerns to ensure every event runs smoothly. Additionally, the position demands coordination with banquet staff and other restaurant personnel to uphold high standards of service. The Banquet Server contributes not only through direct guest interaction but also by preparing for future events, organizing equipment, and adhering to company policies ethically and professionally. This role is perfect for candidates who are physically capable, able to multitask in a fast-paced setting, and eager to be part of a team that values fun, respect, and professional development.

Job Requirements

Applicant must be at least 18 years of age
previous banquet and/or restaurant service experience
knowledge of proper restaurant sanitation procedures
outgoing personality with exceptional work habits
must have open availability to work Holiday Season (December 1st through December 23rd)
must be able to read and write in English and have good verbal communication skills
basic math skills such as adding, subtracting, multiplication, division, fractions, decimals, etc
ability to respond to visual and aural cues
ability to maintain a positive attitude
ability to operate in mentally and physically stressful situations
able to work independently with little or no direct supervision
able to multi-task efficiently
physically mobile with ability to push, pull, carry, and lift up to 30 lbs, and the ability to reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas

Job Qualifications

Previous banquet and/or restaurant service experience
knowledge of proper restaurant sanitation procedures
outgoing personality with exceptional work habits
must be able to read and write in English and have good verbal communication skills
basic math skills such as adding, subtracting, multiplication, division, fractions, decimals, etc
ability to respond to visual and aural cues
ability to maintain a positive attitude
ability to operate in mentally and physically stressful situations
able to work independently with little or no direct supervision
able to multi-task efficiently
physically mobile with ability to push, pull, carry, and lift up to 30 lbs, and the ability to reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas

Job Duties

Sets buffet lines and breaks with proper equipment, supplies, and decor
sets tables with proper silverware, napkins, condiments, centerpieces, etc
prepares and sets/serves beverages
serves plated meals to guests
removes used plates, glassware, silverware, etc, from assigned areas
anticipates and provides for guests' needs throughout entire function
provides optimal guest service to all guests and responds efficiently to guest concerns
maintains a clean and organized workspace to ensure timely break down of banquet events
ensures that future events are set up for success
polishes plates, silverware, and glassware
responsible for sweeping, mopping, vacuuming, trash removal, etc
coordinates with banquet staff and other restaurant personnel to provide excellent guest service
various other duties may be assigned
adheres to regulatory, departmental, and company policies in an ethical manner