Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.42 - $20.57
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
flexible scheduling
Training and Development
Job Description
Omni Hotels & Resorts is a renowned luxury hospitality company known for its commitment to delivering exceptional guest experiences through its network of high-end hotels and resorts. With a focus on quality service, elegant accommodations, and unique event spaces, Omni Hotels & Resorts stands out as a leader in the hospitality industry, providing guests with memorable stays whether for business or leisure. The company emphasizes professionalism, attention to detail, and a positive team environment, reflecting its dedication to excellence in all areas of guest service and hotel operations.
The Banquet Server role at Omni Hotels & Resorts is a vital position within the banquet department, responsible for ensuring that all food and beverage services during functions are executed efficiently and professionally in accordance with Omni's stringent standards. This role demands a keen eye for detail and a high level of customer service skill to maintain the venue's immaculate presentation and to meet guests' needs promptly and effectively. The Banquet Server is tasked with performing side work designated by banquet leadership, adhering to all service standards, and maintaining the cleanliness and order of event spaces by attending to linens, chairs, floors, and decor. Attention to detail extends to ensuring that condiments and centerpieces meet presentation guidelines and that all banquet equipment is in proper working order.
In addition to operational duties, this position requires compliance with legal standards including liquor liability laws and food safety certifications. The server must show strong multitasking abilities and maintain a positive attitude even in fast-paced environments, representing Omni's commitment to exceptional guest interaction. The work environment varies between interior and exterior event locations, demanding physical stamina and adaptability as the server is expected to be on their feet for entire shifts and capable of handling physical tasks such as lifting and carrying trays.
The compensation for this role ranges between $15.42 and $20.57 per hour, reflecting the high standards and responsibilities involved. Furthermore, Omni Hotels & Resorts fosters an inclusive and equitable work culture, embracing diversity and offering equal opportunity employment. As part of its corporate responsibility and compliance, Omni considers all qualified applicants, including those with arrest and conviction records, underlined by its adherence to the San Francisco Fair Chance Ordinance.
Overall, the Banquet Server position provides an excellent opportunity for individuals passionate about hospitality and guest service to contribute to a luxury hotel environment, develop professionally, and be part of a reputable hospitality brand recognized for excellence in service and guest satisfaction.
The Banquet Server role at Omni Hotels & Resorts is a vital position within the banquet department, responsible for ensuring that all food and beverage services during functions are executed efficiently and professionally in accordance with Omni's stringent standards. This role demands a keen eye for detail and a high level of customer service skill to maintain the venue's immaculate presentation and to meet guests' needs promptly and effectively. The Banquet Server is tasked with performing side work designated by banquet leadership, adhering to all service standards, and maintaining the cleanliness and order of event spaces by attending to linens, chairs, floors, and decor. Attention to detail extends to ensuring that condiments and centerpieces meet presentation guidelines and that all banquet equipment is in proper working order.
In addition to operational duties, this position requires compliance with legal standards including liquor liability laws and food safety certifications. The server must show strong multitasking abilities and maintain a positive attitude even in fast-paced environments, representing Omni's commitment to exceptional guest interaction. The work environment varies between interior and exterior event locations, demanding physical stamina and adaptability as the server is expected to be on their feet for entire shifts and capable of handling physical tasks such as lifting and carrying trays.
The compensation for this role ranges between $15.42 and $20.57 per hour, reflecting the high standards and responsibilities involved. Furthermore, Omni Hotels & Resorts fosters an inclusive and equitable work culture, embracing diversity and offering equal opportunity employment. As part of its corporate responsibility and compliance, Omni considers all qualified applicants, including those with arrest and conviction records, underlined by its adherence to the San Francisco Fair Chance Ordinance.
Overall, the Banquet Server position provides an excellent opportunity for individuals passionate about hospitality and guest service to contribute to a luxury hotel environment, develop professionally, and be part of a reputable hospitality brand recognized for excellence in service and guest satisfaction.
Job Requirements
- Must have and maintain current Texas Food Handler and TABC certifications
- Previous serving and guest service experience required
- Ability to multitask and portray a friendly demeanor in a fast-paced environment
- Must be willing to work a flexible schedule including weekends, holidays and evenings
- Must be able to stand and walk for extended periods or entire shifts
- Must be able to push, pull, stoop, bend and lift items of moderate weight
- Must consistently demonstrate a teamwork-oriented and positive attitude
Job Qualifications
- Previous serving and guest service experience required
- Banquet & hotel experience is strongly preferred
- Must have and maintain current Texas Food Handler and TABC certifications
- Must agree and adhere to compensation acknowledgment and tip reporting guidelines
- Must have excellent interpersonal, oral and written communication skills
- Ability to multitask and portray a friendly demeanor in a fast-paced environment
- Must be willing to work a flexible schedule, including weekends, holidays and evenings
- Must consistently demonstrate a teamwork-oriented and positive attitude
Job Duties
- Perform all Banquet side work as designated by the Banquet Captain and/or Banquet Managers
- Efficiently and properly perform all service standards
- Maintain overall presentation of banquet functions with attention to detail by ensuring linens and chairs are clean and straight
- floors, walls, and windows are clean
- light bulbs are not burnt out
- centerpieces are fresh (if applicable) and polished
- condiments are clean and full according to standards
- Attend to all needs of the guests during functions and function related duties
- Report to the Banquet Manager any need for housekeeping and/or repairs of and banquet equipment
- Must be familiar with and adhere to all liquor liability laws
- Must attend all designated pre-meal meetings
- Must follow all details as described on Banquet Event Orders (BEO’s)
- Must be able to set tables to specifications, carry trays, and have excellent customer service experience
- Complete banquet consumption sheets as designated by the Banquet Captain and Manager
- Attend department meetings and other company required trainings
- Complete other duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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