Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.13
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401(k) Plan
Paid Time Off
Holidays
Employee Discounts
On-site wellness programs

Job Description

Pyramid Global Hospitality is a renowned hospitality company that places a strong emphasis on putting people first. Dedicated to fostering a supportive and inclusive workplace, Pyramid Global Hospitality thrives on building a culture centered around diversity, growth, development, and employee wellbeing. The company takes pride in its commitment to a People First culture, demonstrated through comprehensive employee benefits, ongoing training programs, and a collaborative environment that nurtures meaningful relationships among its workforce. With a presence spanning over 230 properties worldwide, Pyramid Global Hospitality aims to create exceptional guest experiences by empowering its employees and cultivating a workplace that champions both professional and personal growth.

One notable property within the Pyramid Global Hospitality portfolio is Hotel Murano, located in the vibrant heart of Tacoma, Washington. Hotel Murano offers 319 beautifully appointed guest rooms alongside 30,000 square feet of versatile meeting space distributed across 19 flexible meeting rooms. This property exemplifies Pyramid Global Hospitality's dedication to blending luxury accommodations with promising career opportunities, fostering a work culture that encourages employees to seize growth opportunities and develop their careers fully. As part of the Pyramid Global team, employees benefit from programs such as a 401(k) plan with company match, paid time off, employee recognition programs, and special employee rates for hotel stays.

The organization offers a full complement of benefits designed to support employees in all aspects of their lives, including comprehensive health insurance coverage (medical, dental, vision, disability, and life insurance), retirement plans, paid holidays and floating holidays, and unique perks like on-site wellness programs and local discounts. Whether you are new to the hospitality industry or a seasoned professional, Pyramid Global Hospitality provides a collaborative environment that supports career progression while fostering a strong sense of community and employee wellbeing.

We are currently seeking a highly motivated and customer-focused Restaurant Server to join the dynamic team at Hotel Murano. The Server role is pivotal in delivering exceptional guest experiences by being the friendly and attentive face of the restaurant. Responsibilities include ensuring tables are properly set and clean before guests arrive, presenting menus, guiding guests through the menu offerings with descriptive selling, accurately taking and delivering orders, and collaborating closely with kitchen and bar staff to ensure exceptional service standards. The ideal candidate is quick on their feet, has an engaging attitude, and is passionate about providing memorable dining experiences.

This role presents a tremendous opportunity for driven individuals who enjoy building meaningful connections and embracing challenges. Working at a world-class property like Hotel Murano offers valuable exposure to upscale hospitality service standards and a chance to grow and learn within a supportive team environment. Joining Pyramid Global Hospitality means becoming part of a company that values your success, health, and happiness at every stage of your career journey, while also contributing to elevating the guest experience in a thriving hospitality environment.

Job Requirements

  • High school diploma or equivalent
  • Two to four years of food service experience
  • Experience working in banquet or fine dining settings preferred
  • Knowledge of alcoholic beverages including wine, beer, cocktails, and spirits
  • Ability to communicate effectively with guests and team members
  • Ability to work in a fast-paced environment and handle pressure
  • Availability to work flexible hours including evenings, weekends, and holidays

Job Qualifications

  • Two to four years of food service experience preferably banquet service
  • Experience in a 4-star or 5-star venue with synchronized service
  • Knowledge of wine, beer, cocktails, and spirits
  • Ability to work under pressure in a fast-paced environment
  • Passion for creating an exceptional experience for all guests
  • Excellent communication skills

Job Duties

  • Prepare the restaurant pre-shift for the service ahead
  • Greet guests as they arrive or move about the restaurant
  • Guide guests on their culinary journey through descriptive selling of the menu
  • Be accurate in your order taking, confirming all special requests
  • Be the master of the menu, understanding the details to enhance the conversation
  • Work collaboratively with other restaurant servers and kitchen/bar staff
  • Assist guests who have concerns to guide them to a resolution that leaves them happy
  • Finalize the experience through timely and accurate bill presentation

Job Criteria

Experience

Mid Level (3-7 years)


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