Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
retirement plans
Training opportunities
Career Development
team environment

Job Description

Temecula Creek Inn is a renowned hospitality establishment located in the picturesque Temecula Valley, California. This premier resort offers an exceptional combination of luxury accommodations, exquisite dining experiences, and a wide array of recreational facilities. Known for its stunning golf courses, upscale amenities, and outstanding customer service, Temecula Creek Inn is dedicated to providing guests with a memorable and enjoyable stay. As a prominent destination for both leisure and business travelers, the Inn hosts various events and banquets, making it a vital part of the Temecula community and a sought-after place for employment within the hospitality industry.

The role open at Temecula Creek Inn is that of a Banquet Server, a position integral to the successful execution of events and functions held at the inn. A Banquet Server is responsible for providing excellent food and beverage service to banquet guests, ensuring that each event runs smoothly and that guests receive a high level of care and attention throughout their experience. This position involves a variety of duties including setting up banquet rooms, replenishing buffet and food stations, serving food and beverages during events, managing cash bar transactions, and maintaining the cleanliness and organization of work areas.

A Banquet Server at Temecula Creek Inn must be highly attentive to guest needs, responding promptly and professionally to ensure both guest satisfaction and the seamless operation of banquet functions. The candidate selected for this role will work closely with the Banquet Captain and other team members to deliver a coordinated and gracious customer service experience. This job requires physical stamina and the ability to handle and move heavy objects safely, such as beverage cases and ice tubs, sometimes weighing up to 400 pounds with the use of equipment like hand trucks and carts. The ability to stand and walk for extended periods is also necessary.

In addition to the physical demands, the Banquet Server must be detail-oriented, organized, and efficient with a focus on maintaining high standards of safety and quality in both production and service. Strong communication skills, a courteous and professional demeanor, and the capacity to work well as part of a team are essential qualities. This role is ideal for individuals who thrive in fast-paced environments and have a passion for hospitality and customer service. Previous experience in a similar position, preferably in a hotel environment, and knowledge of beverage mixing, glassware, and drink recipes are advantageous.

Employment at Temecula Creek Inn offers opportunities for growth and cross-training within the banquet department and beyond, supporting professional development in the hospitality field. The Inn is an Equal Opportunity Employer committed to fostering a diverse and inclusive workforce. Employment type details such as hours and salary are aligned with industry standards and are discussed during the hiring process. Overall, this Banquet Server role offers a fulfilling career opportunity in one of Southern California's premier resort destinations, ideal for individuals seeking to build a rewarding career with excellent teamwork, guest interaction, and service excellence at its core.

Job Requirements

  • High school diploma or equivalent required
  • English fluency required
  • Must have minimum one-year similar experience
  • Must know fundamentals of beverage mixing, inventory and pars, and glass types and uses
  • Must have large drink recipe knowledge
  • May be required to have a valid California driver’s license
  • May need to show proof of personal automobile insurance coverage
  • Hotel experience preferred
  • Must be detail oriented, organized, and efficient
  • Strong verbal communication skills necessary
  • Courteous, friendly, and professional manner a must
  • Ability to work well in a team
  • Customer service focus essential
  • Must be trustworthy and reliable
  • Ability to work productively with little supervision
  • Physical ability to stand and walk for extended periods
  • Capable of handling and carrying objects up to 50 lbs
  • Able to move objects weighing up to 200 lbs with equipment
  • Routinely able to move objects weighing up to 400 lbs using appropriate tools
  • Must practice safe work habits
  • Compliance with safety rules and proper equipment handling

Job Qualifications

  • High school diploma or equivalent
  • English fluency
  • Minimum one-year similar experience
  • Knowledge of beverage mixing fundamentals
  • Understanding of inventory and pars
  • Familiarity with glass types and uses
  • Large drink recipe knowledge
  • Preferred hotel experience
  • Strong verbal communication skills
  • Detail oriented, organized, and efficient
  • Courteous, friendly, and professional manner
  • Good team player
  • Customer service focus
  • Trustworthy and reliable
  • Ability to work productively with little supervision

Job Duties

  • Understand and respond to all guest needs and requests in a timely and professional manner
  • Greet all banquet functions guests in a professional and sincere manner
  • Set-up and replenish all buffets and food stations, including coffee breaks
  • Set-up and break-down all banquet functions
  • Provide prompt, efficient, and gracious customer service to banquet functions guests, including serving cocktails and food during reception hours
  • Handle cash bar transactions
  • Assist to bus tables as service requires
  • Assist with room set-up and breakdown, including setting and decorating tables, folding napkins, preparing condiments, filling salt, pepper, and sugar containers, and storing tables and chairs
  • Be familiar with prospectus sheet and menu for each banquet function prior to service
  • Communicate all concerns with Banquet Captain
  • Perform all side duties as directed
  • Follow all policies and procedures of the banquet department and the Temecula Creek Inn
  • Immediately report all suspicious occurrences and hazardous conditions
  • Maintain cleanliness and safety of work areas
  • Practice safe work habits
  • Comply with safety rules and proper handling of equipment
  • Attend all mandatory meetings
  • Perform other tasks including cross-training as directed

Job Criteria

Experience

Mid Level (3-7 years)


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