Banquet Server

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
retirement plans
Career development opportunities
flexible scheduling
Employee wellness programs

Job Description

Hilton Hotels is a globally recognized leader in the hospitality industry, known for its commitment to excellence and exceptional guest experiences. With a rich heritage that spans decades and a presence in major cities worldwide, Hilton Hotels has set the standard for luxury, comfort, and outstanding service. The company operates a diverse portfolio of brands, each designed to cater to a wide range of travelers, from business professionals to leisure guests. Hilton is dedicated to its mission to fill the earth with the light and warmth of hospitality, a vision that drives its culture and service philosophy.

As an employee of Hilton Hotels, you become part of a dynamic team that values integrity, leadership, teamwork, and accountability. The company’s focus on creating a supportive and inclusive workplace has earned it prestigious awards, including recognition as one of the World’s Best Workplaces by Great Place to Work and Fortune. Hilton’s commitment to employee growth and development means that team members are supported throughout their careers with continuous learning opportunities and a clear path for advancement.

The Banquet Server role at Hilton Hotels is more than just a hospitality position; it is an opportunity to create memorable moments for each guest by delivering impeccable food and beverage service. This role focuses on enhancing the guest experience at events and banquets through attentive, friendly, and efficient service. As a Banquet Server, you will be the face of Hilton’s renowned hospitality, responsible for bringing warmth and professionalism to every interaction. Your duties will involve taking and delivering orders accurately and promptly, managing service stations, supporting event setup, and ensuring compliance with health and safety regulations.

This role demands a friendly personality, excellent communication skills, and a genuine passion for hospitality. You will need to master the menu details, helping guests with questions and recommendations, and work closely with a team to maintain high standards throughout the event. Beyond service delivery, the Banquet Server plays a crucial role in maintaining the cleanliness and organization of banquet areas, contributing to seamless and memorable events.

Joining Hilton Hotels as a Banquet Server means you are part of an award-winning culture that values your contributions and fosters a sense of belonging and pride. The company encourages ownership, accountability, and a proactive mindset focused on delivering outstanding service in every moment. Hilton’s supportive environment and leadership commitment make this an excellent opportunity for individuals passionate about hospitality and eager to grow their careers in a world-class organization.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in hospitality or food service preferred
  • Basic knowledge of health and safety regulations
  • Ability to work flexible hours including evenings and weekends
  • Strong customer service and communication skills
  • Ability to stand for extended periods
  • Team player with reliable attendance

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in banquet or food service preferred
  • Strong communication and interpersonal skills
  • Ability to work efficiently in a fast-paced environment
  • Knowledge of health and safety standards
  • Customer-focused with a friendly and approachable demeanor
  • Basic proficiency in point-of-sale systems

Job Duties

  • Delight guests with an upbeat and friendly attitude
  • Master the menu to confidently assist guests
  • Serve food and beverages efficiently and accurately
  • Manage the service station ensuring it is stocked and organized
  • Clear and transport tableware to the dishwashing area after service
  • Support event preparation including cleaning and setting banquet tables
  • Comply with health, safety, sanitation, and alcohol awareness regulations

Job Criteria

Experience

Entry Level (1-2 years)


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