Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $9.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training opportunities
Bilingual work environment

Job Description

The Dearborn Inn Autograph Collection is a distinguished hotel located at 20301 Oakwood Blvd, Dearborn, Michigan. As part of Marriott International’s exclusive Autograph Collection, this hotel exemplifies a commitment to quality, originality, and providing guests with unique and memorable experiences. Marriott International is a globally recognized leader in the hospitality industry, dedicated to creating opportunities and fostering a diverse and inclusive environment for its associates. The Autograph Collection is known for its portfolio of independent hotels that offer bold character and customized travel experiences, catering to the discerning traveler who values individuality and authentic storytelling in their journeys.

This full-time position is for a Guest Event Expert within the Food and Beverage & Culinary department. The role is non-management and offers an hourly wage of $9.25, plus gratuity, making it a great entry-level opportunity for individuals looking to build a career in the hospitality sector. The Guest Event Expert plays a vital role in ensuring that events held at the hotel are executed flawlessly from start to finish. This includes a variety of responsibilities ranging from setting up event spaces and breaking down materials to transporting supplies, taking orders, and most importantly, interacting with guests to create an engaging and memorable service experience.

The position demands individuals who can maintain professional standards in appearance and communication while complying with company policies to ensure a safe and productive work environment. Guest Event Experts need to be physically capable of handling material tasks such as lifting or moving objects up to 50 pounds without assistance, as well as being on their feet for extended periods. This hands-on approach helps ensure every detail of the event meets the hotel’s high standards and contributes to the overall guest satisfaction.

Marriott International emphasizes equal opportunity employment and diversity, actively promoting a workplace that respects and celebrates the unique backgrounds and strengths of each associate. This inclusive culture assists employees in growing professionally while contributing to a service experience that resonates with guests.

Successful candidates will have a high school diploma or GED equivalent, less than one year of related work experience is acceptable, and there is no requirement for previous supervisory experience or specific certifications for this role. While prior server experience is preferred to help navigate the responsibilities smoothly, the position is designed to provide a supportive environment for learning and growth within the hospitality industry.

In summary, the Guest Event Expert at the Dearborn Inn Autograph Collection is a foundational role that contributes significantly to the hotel’s reputation for exceptional service. This role offers individuals the chance to be part of a distinguished brand known for hospitality excellence, to engage with diverse guests, and to develop a broad skill set across event operations. It’s an excellent opportunity for those passionate about delivering quality service and eager to become part of a global team dedicated to continuous growth and excellence in the hospitality field.

Job Requirements

  • high school diploma or GED equivalent
  • ability to stand, sit, or walk for extended periods
  • physical capability to move, lift, carry, push, pull objects up to 50 pounds without assistance
  • prior server experience preferred
  • availability to work full time
  • adherence to company policies and safety standards
  • professional appearance and communication

Job Qualifications

  • high school diploma or GED equivalent
  • less than one year related work experience
  • effective communication skills
  • ability to work on feet for extended periods
  • physical ability to lift up to 50 pounds
  • enthusiasm for guest service
  • no supervisory experience required

Job Duties

  • setting up event spaces
  • breaking down materials after events
  • transporting supplies
  • taking orders from guests
  • interacting with guests to enhance their event experience
  • ensuring compliance with safety and company policies
  • maintaining professional appearance and communication

Job Criteria

Experience

Entry Level (1-2 years)


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