Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation
Paid parental leave

Job Description

Great Wolf is a well-established leader in the hospitality and entertainment industry, renowned for providing memorable family-friendly experiences centered around indoor water parks, themed resorts, and immersive activities. As a flagship company in the resort business, Great Wolf combines entertainment with exceptional guest services to offer a unique and enjoyable experience for visitors of all ages. With several locations across North America, Great Wolf continues to grow by maintaining high standards in both its facilities and its staff. The company is committed to fostering a welcoming environment, promoting teamwork, and offering innovative training opportunities that help employees advance their careers.

At Great Wolf, the role of a Banquet Server is vital to upholding the company’s high dining standards. This position involves the skilled presentation, setup, and service of food and beverages in a banquet setting, ensuring every guest enjoys a refined and pleasant dining experience. Banquet Servers interact courteously and efficiently with guests, contributing to the overall positive atmosphere during events. The role offers full-time, part-time, and flexible scheduling options, accommodating a variety of lifestyle needs while providing a competitive pay rate starting at $17.00 per hour.

Working as a Banquet Server at Great Wolf goes beyond just serving food and beverages. Employees in this role are integral members of the hospitality team, involved in the entire lifecycle of banquet events—from setup and preparation to service and cleanup. The position requires attention to detail, effective communication with management, and the ability to respond promptly to guest needs and special requests. Great Wolf supports career growth through cross-training, scholarships, and specialized talent development programs, enabling Banquet Servers to enhance their skills and explore leadership opportunities within the organization.

Employees enjoy access to Great Wolf University, an on-the-job training program that offers courses in functional skills and leadership development. The company also prioritizes employee well-being by providing flexible schedules, holistic wellness programs, and various support resources such as an Employee Assistance Program and an Employee Relief Fund. Diversity and inclusion are celebrated and promoted within the workplace, ensuring all team members feel welcomed and valued.

The position comes with a comprehensive benefits package, including medical, dental, and vision insurance, a health savings account (HSA), telehealth resources, life insurance, a 401K plan with employer match, paid vacation time off, and paid parental leave. This thorough approach to employee care supports both personal and professional development while fostering a positive work-life balance.

If you are enthusiastic, motivated, and enjoy working in a dynamic team-oriented environment where customer service is a top priority, the Banquet Server role at Great Wolf offers a rewarding opportunity. Join their team to kick-start or advance your hospitality career with a company known for excellence in guest experiences and employee engagement.

Job Requirements

  • Some high school education or equivalent
  • Must be flexible regarding scheduling based on business demands
  • Successful completion of criminal background check and drug screen

Job Qualifications

  • Some high school education or equivalent
  • Previous server experience
  • Proven teamwork
  • Projects professional image that inspires trust and confidence
  • Enthusiastic and positive energy

Job Duties

  • Read, interpret and follow banquet event orders (BEOs) and follow instruction for service from Banquet Captain and/or Manager
  • Participate in event setup including moving and setting tables and chairs, buffet setup, side stations, etc.
  • Prepare table settings, condiments, beverages, etc. for the function as dictated
  • Communicate with Banquet Captain and/or Manager throughout the function to notify them of changes, special requests, or dietary restrictions to ensure guest satisfaction
  • Interact in courteous and professional manner with all function guest to ensure exceptional dining experience
  • Deliver food and beverages in a timely, efficient, and professional manner
  • Ensure all assigned side-work and pre-work needed for future events is completed before leaving
  • Participate in the clean up after all functions including floors, dishes, equipment and supplies have been properly cleaned and stored as appropriate

Job Criteria

Experience

Entry Level (1-2 years)


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