Banquet Server

HHM Hotels is a distinguished hospitality company known for its commitment to delivering exceptional guest experiences through quality service and attention to detail. As a leading hotel group, HHM Hotels operates a variety of properties including full-service hotels, resorts, and luxury accommodations. The organization prides itself on fostering a work environment that emphasizes growth, teamwork, and innovation, ensuring both guests and employees feel valued and supported at every touchpoint.

The Banquet Server role at HHM Hotels involves setting up banquet rooms and serving food and beverages in alignment with established guest service standards and sustainability practices. This position plays a crucial part in ensuring that events and functions are executed flawlessly, contributing directly to guest satisfaction and the hotel's reputation for excellence. This is an excellent opportunity for individuals seeking to grow their career in hospitality, with a clear growth path outlined from Banquet Captain to Assistant Banquet Manager and eventually to Banquet Manager.

In this role, banquet servers are responsible for preparing banquet rooms as instructed by supervisors, attending pre-event roll call meetings to understand event details and expectations, and serving food and beverages according to the guidance provided to maintain consistency and quality throughout the function. Servers are expected to replenish beverages promptly, check with guests for satisfaction, and efficiently clear dishes after each course. The role also requires responding to special guest requests and resolving any complaints diplomatically. Adhering strictly to all legal requirements related to the service of alcoholic beverages is mandatory, as is practicing safe work habits including the use of protective equipment and compliance with OSHA standards.

HHM Hotels values employees who bring reliability, attention to detail, and a customer-focused attitude to their work. This position typically involves working varied schedules including holidays and weekends, and requires the physical ability to stand for extended periods, lift and carry up to 35 pounds, and perform a range of motions such as bending, stooping, and kneeling. HHM Hotels offers competitive wages and a comprehensive benefits package, making it an attractive workplace for aspiring hospitality professionals looking to advance their careers in banquet and event services.