Banquet Server

White Lodging is a renowned hospitality management company that develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants located in some of the most desirable cities across the United States. Known for their dedication to top-quality service and memorable guest experiences, White Lodging places a strong emphasis on the importance of hospitality as both an art and a profession. Their commitment to creating exceptional environments extends not only to their guests but also to their associates, fostering a workplace where employees can thrive, grow, and express their best selves. This culture of care and excellence ensures that every interaction leaves a lasting positive impression, reflecting the company’s core values and standards for premium hospitality services.

The Courtyard Austin Downtown, one of the distinguished properties within the White Lodging portfolio, is seeking enthusiastic individuals to join their banquet service team. Situated in the heart of Austin, Texas, this hotel boasts modern amenities and close proximity to the vibrant city life, making it a sought-after destination for both business travelers and leisure guests. The Courtyard Austin Downtown combines convenient location with superior hospitality, providing an ideal setting for events, conferences, and social gatherings.

This banquet server position offers candidates the opportunity to engage in a dynamic work environment where advanced scheduling technology offers flexibility uncommon in the food and beverage industry. Employees can easily swap or pick up shifts through an intuitive app, encouraging a healthy work-life balance. This role seeks individuals passionate about delivering outstanding service during banquet events, including set-up, service, and clean-up. These responsibilities require attention to detail, a professional demeanor, and a commitment to exceeding guest expectations throughout the entirety of their event experience. The position embraces a team-oriented atmosphere where helping coworkers and maintaining a polished appearance are crucial aspects of success.

Banquet servers at the Courtyard Austin Downtown are instrumental in facilitating flawless events by professionally serving food and beverages using various serving styles, including butler-style, tableside, and buffet service. Staff are expected to anticipate guest needs proactively and display exemplary hospitality, reflecting the hotel’s welcoming spirit. Knowledge of menu items and preparation styles is essential to accurately address guest inquiries and assist in delivering tailored dining experiences. The role involves physical activity such as standing and moving for extended periods and lifting items over 10 pounds, making physical stamina important. While previous banquet or hospitality experience is preferred, it is not mandatory, and the hotel welcomes motivated individuals eager to start a career in hospitality.

The role at Courtyard Austin Downtown offers more than just a job; it represents an opportunity for personal development, professional growth, and benefits designed to support employee well-being. Medical, dental, and vision insurance are provided from day one alongside life and disability insurance programs. Additional perks include paid parental leave, a daily pay option, and an employee assistance program aimed at offering comprehensive support. The hotel also promotes career advancement through leadership development and tuition reimbursement programs. Employees benefit from vacation and paid time off policies with rollover options and can enjoy exclusive discounts on hotel stays, dining, and entertainment across multiple White Lodging properties. This inclusive, supportive environment is ideal for individuals looking to build a fulfilling career in the hospitality industry while maintaining a balanced lifestyle.