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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
401K Matching
Travel Discounts
Hotel Room Discounts
Free Meals
Free parking
Job Description
The Westin Jackson, located in the heart of downtown Jackson, Mississippi, offers a blend of inspiration and wellness in a vibrant urban setting. As part of Crescent Hotels & Resorts, this establishment prides itself on delivering exceptional hospitality experiences to both business and leisure travelers. The hotel boasts a prime location within walking distance of key city attractions such as the Mississippi Museum of Art, the Federal Courthouse, the Planetarium, and the historic Thalia Mara Hall music and arts theatre. Additionally, it is conveniently close to major venues like the Jackson Convention Complex and the Mississippi Coliseum, making it a... Show More
Job Requirements
- Must have the ability to communicate in English
- Must maintain a professional appearance and manner at all times
- Must be willing to help co-workers and be a team player
- Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
- Must be able to remember and promote menu items
- Ability to transport up to 30 lbs. continuously throughout the shift
- Must be available to work regularly and comply with attendance rules
Job Qualifications
- Ability to communicate in English
- Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
- Knowledge of the appropriate table settings and serviceware
- Ability to comprehend and apply written product labeling instructions
- Ability to remember, recite and promote a variety of menu items
- Ability to transport up to 30 lbs. continuously throughout the shift
- Ability to operate beverage equipment such as coffee maker
- Self-starting personality with an even disposition
- Ability to maintain professional appearance and manner
- Ability to communicate well with guests
- Willingness to assist co-workers and be a team player
Job Duties
- Set up banquet room as instructed by Supervisor to include linen, service ware and glassware
- Attend roll call meetings before events to learn function particulars, including guest and hotel expectations
- Greet guests and respond to requests in a friendly and courteous manner
- Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet
- Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
- Replenish beverages as necessary and check with guests for overall satisfaction
- Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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