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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career Development
Employee Discounts
Retirement Plan
Life insurance
Job Description
ASM Global is the world’s leading provider of venue management and services to the public assembly industry. With a portfolio that includes arenas, convention centers, stadiums, and theaters, ASM Global is committed to delivering unforgettable experiences to millions of guests annually through its innovative and dedicated approach to venue operations. The company takes pride in managing a diverse range of facilities with a focus on maximizing operational efficiencies, enhancing guest engagement, and supporting the communities they serve. ASM Global’s client-centered philosophy ensures that every event, concert, or conference is executed with excellence, setting a benchmark for hospitality and service standards... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 6 months experience
- Facility or industry experience preferred
- Knowledge of catering services and terminology
- Strong guest service skills
- Ability to work well with others
- Ability to receive and carry out instructions in a timely manner
- Ability to work long and irregular hours including days, evenings, weekends, and holidays
- Some travel may be required
- Able to stand for long periods
- Must maintain professional appearance
- Must follow safety and sanitation protocols
Job Qualifications
- High school diploma or equivalent
- Minimum 6 months experience in catering or related service role
- Facility or industry experience preferred
- Knowledge of catering services and terminology
- Strong guest service skills
- Ability to work well with others
- Ability to receive and carry out instructions in a timely manner
- TABC certification preferred but not required
- Ability to work long and irregular hours including days, evenings, weekends, and holidays
- Some travel may be required
Job Duties
- Greet all guests with enthusiasm and friendliness
- Serve food and alcoholic beverages in an appropriate manner consistent with company standards
- Answer guest questions about food, beverages, and the facility accurately and in a friendly manner
- Perform side work during non-busy hours
- Speak to all guests with enthusiasm at all times
- Develop relationships with guests
- Provide the highest level of service in accordance with company standards
- Identify food orders when ready and deliver items to tables in a timely manner
- Maintain a professional appearance at all times
- Communicate with food and beverage staff to ensure guest satisfaction
- Maintain a professional relationship with all coworkers
- Follow checklists and standard operating procedures
- Maintain a safe, clean, organized and stocked work area
- Maintain full knowledge of menus, recipes and other pertinent information
- Continuously increase knowledge of food, beverages and other products and services
- Ensure that guests have a positive and memorable experience
- Be responsible for constant sanitation, organization, and proper food handling
- Report for work in the proper uniform according to the scheduled time
- Perform other duties as assigned by the Food & Beverage Manager and/or Banquet Captain
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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