Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.75 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
recognition programs
Diverse and inclusive workplace

Job Description

Marriott International is a leading global hospitality company known for its exceptional service and diverse portfolio of branded hotels. Among its distinguished luxury brands is JW Marriott, which offers more than 100 beautiful properties in gateway cities and unique resort locations worldwide. JW Marriott is committed to providing a workplace culture that puts its associates first, fostering a dynamic community that encourages growth, innovation, and inclusivity. The brand prides itself on its legacy, which reflects the visionary spirit of the company founder, J. Willard Marriott, and aims to deliver a work environment that balances professional development with holistic wellbeing. As part of Marriott International, JW Marriott offers employees the opportunity to join one of the most respected names in hospitality, where they can contribute to a legacy of excellent service and experience true camaraderie among a diverse team.

The position of Guest Event Expert at JW Marriott is pivotal to ensuring that every event hosted by the hotel runs seamlessly and creates memorable experiences for guests. Unlike typical event jobs that focus solely on serving, this role demands a hands-on approach where each team member is skilled in a broad range of event functions such as setup, supply transportation, guest interaction, and breakdown. The Guest Event Expert directly influences the perceived quality of the event by contributing to a smooth operation from beginning to end. The role entails a significant amount of moving and lifting of materials weighing up to 50 pounds, making physical stamina and attention to safety critical. The Job requires associates to maintain a professional personal appearance and communication style while adhering strictly to company policies, safety standards, and quality expectations.

This entry-level role is ideal for individuals who are energetic, attentive, and passionate about hospitality and guest service. No previous supervisory experience or special licenses are required, though a high school diploma or a GED is preferable. The company emphasizes equal opportunity and values the diverse cultural experiences and talents of its associates, providing a supportive environment where every employee can thrive. Joining JW Marriott means becoming part of a global team dedicated to delivering the highest standard of luxury hospitality and embarking on a career path filled with training, recognition, and advancement opportunities. This position offers the chance to contribute to landmark events in a luxury setting while developing a range of valuable skills in event support and guest relations.

Job Requirements

  • high school diploma or G.E.D. equivalent
  • less than 1-year related work experience
  • ability to stand, sit, or walk for extended periods
  • ability to lift, carry, push, and pull objects weighing up to 50 pounds
  • excellent communication skills
  • adherence to company dress code and policies
  • willingness to perform hands-on physical tasks

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • less than 1-year related work experience
  • ability to stand, sit, or walk for extended periods
  • capability to lift, carry, push, and pull objects up to 50 pounds
  • strong interpersonal and communication skills
  • no supervisory experience required

Job Duties

  • set up event materials and venues
  • break down event setups and clean event areas
  • transport supplies and equipment to and from event locations
  • take guest orders and respond to guest inquiries
  • interact with guests in a professional and friendly manner
  • ensure compliance with safety protocols and company policies
  • maintain professional appearance and communication standards

Job Criteria

Experience

Entry Level (1-2 years)


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