Banquet Sales Manager

Lancer Hospitality is a distinguished company with over 30 years of experience in the foodservice industry, providing specialized catering services to a diverse range of clients and settings. The company prides itself on its strong management expertise, which has enabled it to build long-lasting, personal relationships with its clientele and develop a scope of services that significantly benefits businesses and communities. As a part of Elior North America, Lancer Hospitality operates under a larger umbrella that is dedicated to equality and inclusion, offering growth and advancement opportunities to all employees regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Elior North America emphasizes fostering a diverse and dynamic workforce, supporting employee development, and cultivating an environment of professional growth across all levels of the organization, whether in corporate offices or various brand segments.

The Banquet Sales Manager role at Lancer Hospitality located in Phoenix, Arizona, is a full-time, onsite position central to the company's Dining and Events segment. This position is responsible for spearheading the sales and marketing efforts related to all catering services, targeting both internal and external groups. The Banquet Sales Manager plays a vital role in driving growth, innovation, and excellence in customer service by implementing and developing sales and catering systems aligned with these objectives. The position encompasses planning menus based on customer expectations and budget constraints, ensuring that all catering events are executed smoothly and efficiently. This includes acting as the principal contact for clients, managing event logistics, monitoring cost control, and overseeing collections.

In addition to client-facing responsibilities, the Banquet Sales Manager is tasked with verifying sales, billing, and preparing accurate reports to support the business's financial health. This role involves directing and supervising all catering functions, maintaining and expanding a local client database, and fostering strong vendor relationships. The manager also develops proposals, contracts, and event orders, ensuring that all promotional and catering materials are professionally presented to clients. A critical aspect of the role is staffing and team development; the Banquet Sales Manager is responsible for hiring, training, and managing the catering staff, actively contributing to the creation and ongoing improvement of training manuals and catering policies.

This position offers a competitive salary of up to $50,000 plus commission, alongside a comprehensive benefits package that includes medical, dental, vision coverage, tuition reimbursement, voluntary UNUM insurance products, discount programs, commuter benefits, employee assistance program (EAP), 401(k) retirement plans, sick leave, and paid holidays. The Banquet Sales Manager position is ideal for candidates with a passion for event sales and catering, who possess strong leadership, organizational, and interpersonal skills, and are committed to delivering top-tier service in a vibrant and supportive company culture. The role offers a unique opportunity to contribute to a well-established company recognized for its commitment to excellence, equality, and employee development.