Job Overview

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Compensation

Salary
Range $46,200.00 - $71,500.00
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Benefits

Medical
Dental
Vision
Disability insurance
Life insurance
Employee assistance program
Supplemental benefits
401(k) with match
Employee Discounts
Paid vacation
Paid sick time

Job Description

The hiring establishment is a reputable hospitality company that specializes in providing exceptional banquet and event services, often within hotel settings. Known for their commitment to quality service, attention to detail, and guest satisfaction, this organization prides itself on delivering memorable experiences for both corporate clients and private celebrations. As a valued part of the hospitality industry, the company fosters a professional environment that promotes growth, teamwork, and excellence in banquet management.

The role of Banquet Manager is a crucial leadership position overseeing the day-to-day operations of the Banquet area. This position is responsible for ensuring that customer satisfaction remains high through impeccable service standards and strict compliance with operational policies and safety regulations. The Banquet Manager supervises a team of banquet associates including captains, servers, lead housemen, and housemen, providing coaching, training, and performance management. The ideal candidate must be capable of juggling multiple priorities in a fast-paced environment while maintaining operational efficiency and enhancing the financial performance of banquet services.

As the Banquet Manager, you will be charged with managing all facets of banquet operations such as ordering and maintaining supplies, planning setups, and overseeing food and beverage preparation and service to meet and exceed quality standards. You will work closely with clients to review Banquet Event Orders and ensure all event details align perfectly with customer expectations, resolving any issues that arise promptly and professionally. Financial accountability is another key feature of this role, as you will be responsible for calculating banquet checks, preparing accurate service charges, and managing payroll reporting to the Accounting Department.

Your leadership will directly influence the guest experience by enforcing sanitation, maintenance, and safety standards throughout banquet areas and equipment. This role demands a detail-oriented professional who brings strong organizational and problem-solving skills to consistently deliver exceptional event execution. If you thrive in a dynamic hospitality setting and possess the skills to lead a motivated team toward operational excellence, this position offers an excellent career opportunity with competitive benefits within a respected hospitality brand.

Job Requirements

  • More than two years of post-high school education
  • 1-2 years of relevant experience in banquet management or related role
  • experience managing staff and event operations within hospitality
  • familiarity with budgeting, payroll, and service charge reporting
  • working knowledge of banquet event orders and compliance standards
  • ability to lead teams and communicate effectively
  • strong organizational skills and problem solving
  • ability to work in fast-paced environment
  • adherence to attendance policies

Job Qualifications

  • More than two years of post-high school education
  • 1-2 years of relevant experience in banquet management or related role
  • experience overseeing staff, event execution, and daily operations in hospitality
  • familiarity with budgeting, payroll, and service charge reporting
  • knowledge of banquet event orders, operational standards, and safety procedures
  • strong leadership and team management skills
  • excellent customer service and interpersonal communication abilities
  • strong organizational and problem-solving skills
  • attention to detail in financial reporting and operational compliance

Job Duties

  • Supervise and direct banquet associates, including captains, servers, lead housemen, and housemen
  • interview, recommend hiring, schedule, train, develop, coach, and counsel staff
  • manage performance reviews, salary recommendations, discipline, and terminations
  • oversee daily banquet operations including ordering and maintaining supplies, reviewing setup, and ensuring food and beverage preparation and service meet standards
  • ensure compliance with LSOPs, SOPs, banquet event orders, and safety regulations
  • meet with customers to review banquet event orders, address changes, resolve issues, and ensure quality experience
  • calculate and review banquet checks for accuracy and present for customer signature
  • prepare daily service charges and payroll ensuring accurate and timely reporting
  • monitor and maintain sanitation and maintenance of banquet areas and equipment
  • comply with attendance rules
  • perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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