Banquet Manager

Renaissance Hotels is a distinctive hospitality brand under Marriott International, known for its vibrant and culturally immersive experiences that allow guests to explore the DNA of the neighborhoods they visit. As part of the larger Marriott International family, Renaissance Hotels is committed to fostering an inclusive work environment where associates from diverse backgrounds are valued and celebrated. This commitment to diversity and inclusion ensures that the workplace remains welcoming and accessible, upholding non-discrimination on any legally protected basis. Located in the heart of Orlando, Florida, Renaissance Hotels offers an exciting opportunity for individuals passionate about event management and hospitality to grow their careers in a dynamic and supportive setting.

The role of Banquet Manager at Renaissance Hotels is a full-time, management-level position based at 6677 Sea Harbor Drive in Orlando, Florida. This position offers a competitive salary range of $67,000 to $84,000 annually and is eligible for bonuses, reflecting the company's recognition of performance and contribution to business success. The Banquet Manager plays a critical role in ensuring the smooth operation of banquet and event services, directly influencing the overall success of events hosted at the property.

In this role, the Banquet Manager is responsible for directing and motivating the banquet team to deliver exceptional service in line with established standards and client expectations. This involves overseeing the financial and administrative aspects of the banquet department, including asset protection and cost control measures to maintain profitability. The manager must ensure clear and effective communication with all stakeholders to guarantee that events meet or exceed quality standards.

The position requires strong leadership skills as the manager will lead team meetings, delegate responsibilities, and foster professional growth among staff by identifying training needs and formulating strategic plans to meet operational goals. Additionally, the Banquet Manager must maintain compliance with relevant laws and company policies, uphold sanitation and safety standards, and manage department inventories and equipment efficiently.

A key focus of the role is to enhance guest satisfaction through proactive customer service, handling guest feedback adeptly, resolving complaints promptly, and encouraging employees to uphold service excellence. The Banquet Manager acts as a liaison between the banquet and kitchen teams to ensure seamless event execution, contributing to both the guest experience and the retention and growth of business.

This role also involves human resources functions such as enforcing emergency procedures, observing and coaching staff performance, participating in corrective actions, and engaging actively in continuous service improvement initiatives. The Banquet Manager participates in relevant meetings and works collaboratively across departments to promote a culture of excellence and continuous learning.

By joining Renaissance Hotels as a Banquet Manager, candidates become part of a global team that values creativity, diversity, and a spirit of discovery. The role offers ample opportunities to develop professionally while contributing to the memorable experiences of guests from around the world. Renaissance Hotels invites enthusiastic and skilled event management professionals to apply for this rewarding position and take the next step in their hospitality careers.