Banquet Manager

The Ritz-Carlton is an internationally renowned luxury hospitality company with a portfolio of award-winning properties across the globe, recognized for setting the standard in exceptional service and guest experience. As a part of Marriott International, one of the world's leading hotel companies, The Ritz-Carlton combines exceptional luxury with unparalleled service standards, creating memorable experiences for guests that endure long after their stay. The company prides itself on its Gold Standards, which include the Employee Promise, Credo, and Service Values guiding their team daily to deliver gracious, thoughtful luxury service. With a strong commitment to diversity and inclusion, The Ritz-Carlton fosters an environment where associates' unique backgrounds are valued, ensuring equal opportunity and non-discrimination in the workplace. The benefits offered support associates' wellbeing, professional growth, and personal adventures in line with Marriott International's promise to its workforce.

The role available is that of an Event Management professional located at 1881 Curtis St, Denver, Colorado. This is a full-time, management position with an annual salary range of $74,000 to $93,000, including eligibility for bonuses. The key responsibility is to direct and motivate the banquet operations team to deliver high-quality service aligned with established standards and event requirements. The professional will be pivotal in managing financial and administrative duties, including asset protection, and ensuring effective communication with all stakeholders responsible for event success. This role also involves identifying training needs and strategizing to meet departmental goals. Responsibilities include projecting supply needs, applying relevant laws, maintaining sanitation, controlling inventory, scheduling staff efficiently, and fostering lasting client relationships. The Event Management professional will lead the banquet team by setting goals, delegating tasks, conducting meetings, and ensuring the team remains current with food and beverage trends. Delivery of exceptional customer service is a cornerstone of this role, emphasizing guest interaction, complaint resolution, staff empowerment, and continuous service improvement. The role also encompasses human resources tasks such as training staff on safety procedures, providing performance feedback, implementing corrective actions, and participating in service quality meetings. Joining the Ritz-Carlton team means embodying their Gold Standards and becoming part of a supportive global network dedicated to luxury hospitality, personal development, and guest satisfaction.