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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $64,000.00 - $86,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Relocation assistance
bonus eligibility
Employee Discounts
Training and development opportunities
Job Description
Marriott International, a distinguished leader in the global hospitality industry, operates a diverse portfolio of hotels and related lodging facilities worldwide. The Marriott St. Louis Grand, located in the heart of Saint Louis, Missouri, is part of this esteemed network, offering its guests outstanding accommodations and event experiences. As a full-service hotel, the Marriott St. Louis Grand provides a sophisticated setting for business and leisure travelers, with extensive conference and event facilities designed to cater to a wide array of functions, from corporate meetings to social celebrations. The hotel's commitment to excellence is reflected in its dedication to delivering exemplary... Show More
Job Requirements
- High school diploma or GED
- at least 2 years of relevant experience in event management, food and beverage, or a related field
- demonstrated leadership capabilities
- knowledge of laws relevant to banquet/event operations
- strong communication skills
- ability to manage financial responsibilities
- capability to develop training and improvement strategies
- willingness to participate actively in event service
- commitment to customer satisfaction
- ability to provide constructive employee feedback
- participation in corrective action processes
- attendance at required meetings
Job Qualifications
- High school diploma or GED
- minimum 2 years experience in event management, food and beverage, or related professional area
- knowledge of applicable laws related to event management
- understanding of banquet operations and service standards
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- ability to manage budgets and control costs
- customer service orientation
- problem-solving and conflict resolution skills
- proficiency in scheduling and inventory management
Job Duties
- Direct and motivate banquet operations team
- monitor financial and administrative responsibilities including asset protection
- provide clear communication to all event stakeholders
- identify training opportunities and plan team development strategies
- manage supply needs and banquet inventories
- project and control banquet beverage costs
- schedule banquet staff to maximize efficiency and profits
- develop and maintain client relationships to increase business
- set goals and delegate tasks to banquet staff
- conduct monthly team meetings
- act as liaison between banquet and kitchen staff
- lead shifts and participate in event servicing
- respond to guest feedback and handle complaints
- empower employees to deliver exceptional customer service
- monitor employee performance and provide feedback
- participate in corrective action plans and continuous improvement
- attend departmental and property-wide meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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