Banquet Manager

Concord Hospitality is a renowned hospitality company known for its commitment to quality service, integrity, community involvement, profitability, and fostering a fun, inclusive workplace culture. With a strong presence in the hotel and events management industry, Concord Hospitality is dedicated to creating memorable experiences for its guests and providing a supportive and rewarding environment for its associates. The company emphasizes an "Associate First" culture, prioritizing growth through training and development, work-life balance, diversity, and inclusion. This approach has earned Concord Hospitality a reputation as a great place to work where employees are motivated to excel and grow professionally.

The company is currently seeking a passionate Banquet Manager to lead its dynamic events team. This role is critical in ensuring that every guest experience during weddings, reunions, corporate meetings, trainings, and other special events is exceptional and memorable. As a Concord Leader, the Banquet Manager will inspire the team to achieve greatness by encouraging and supporting each member's full potential. Creating a work environment that is considered a "Great Place to Work for All" is paramount, and this role demands leadership with integrity, transparency, respect, and professionalism. The Banquet Manager will also be responsible for fostering a caring atmosphere for team members and their families.

In this role, the Banquet Manager will oversee the execution of events with a focus on quality, timeliness, and outstanding service to ensure guest satisfaction throughout the event lifecycle. Responsibilities include delivering exceptional guest service, leading and motivating the banquet team, greeting guests, clearly communicating service details, supporting servers during peak periods, training staff on different service styles, monitoring service quality proactively, overseeing event setup and cleanup, performing preparatory side work, and maintaining clean and organized service areas. This role requires flexibility to work during evenings, weekends, and special events to meet the dynamic needs of the hospitality environment.

Overall, this position offers an exciting leadership opportunity within a respected hospitality company that values its staff, fosters career advancement, and promotes a positive workplace culture. Candidates who are motivated by guest satisfaction and team development will find this role rewarding and fulfilling. Concord Hospitality offers competitive wages, comprehensive medical, dental, and vision insurance, life insurance, disability options, a 401(k) with company match, tuition assistance, discounted room rates at Concord-managed hotels, and numerous training and career development opportunities, reflecting its commitment to employee well-being and professional growth.