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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $64,000.00 - $86,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Relocation assistance
bonus eligible
401(k) Plan
Employee Discounts
Job Description
Marriott St. Louis Grand is a distinguished hotel located in the vibrant city of Saint Louis, Missouri. Situated at 800 Washington Ave, this property is part of the globally recognized Marriott International portfolio, a leader in the hospitality industry well-known for its commitment to exceptional guest services and professional growth opportunities. Marriott International operates numerous hotels worldwide, maintaining a reputation for innovative hospitality and delivering memorable experiences that blend comfort, luxury, and convenience. This particular location benefits from Marriott's deep industry expertise, ensuring it caters excellently to both business and leisure travelers, making it a premier destination in the region.Show More
Job Requirements
- High school diploma or GED
- At least 2 years of relevant experience in event management or food and beverage
- Strong leadership abilities
- Excellent communication skills
- Ability to manage financial records and inventory
- Capable of planning and coordinating team training
- Proficient in handling guest relations and complaints
- Knowledge of sanitation and safety procedures
- Ability to work full time in a management role at the specified location
Job Qualifications
- High school diploma or GED
- Minimum 2 years experience in event management, food and beverage, or related fields
- Knowledge of event laws and operational standards
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to manage budgets and financial records
- Experience in scheduling and staff development
- Customer service focused with problem-solving abilities
- Familiarity with food and wine pairings and banquet operations
Job Duties
- Direct and motivate banquet team to provide high quality service
- Monitor and control financial and administrative responsibilities including asset protection
- Provide clear and concise communications to all stakeholders
- Plan and implement team training strategies
- Project department supply needs such as china, glass, silver, and props
- Manage banquet operations adhering to all laws and policies
- Schedule banquet service staff to meet service standards and maximize profits
- Develop and maintain relationships with groups to retain business and encourage growth
- Lead banquet teams by setting goals, delegation, and conducting regular meetings
- Act as liaison to kitchen staff and lead event servicing
- Handle guest feedback, resolve complaints, and ensure exceptional customer service
- Communicate and execute emergency and safety procedures
- Observe and provide feedback on employee service behaviors
- Participate in corrective action planning and continuous service improvement
- Attend and contribute to department and company meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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