Banquet Manager

The Westin Pittsburgh, located at 1000 Penn Avenue in the heart of Pittsburgh, Pennsylvania, is a distinguished member of Marriott International, renowned for its commitment to exceptional hospitality and wellness-focused experiences. As part of Marriott International's global family, The Westin brand is dedicated to being the preeminent wellness brand in hospitality, offering guests an environment designed to help them regain control and enhance their well-being while traveling. This unique approach has earned The Westin a reputation not only for comfort and style but also for innovative wellness programming that supports guests in becoming the best version of themselves. The hotel is committed to fostering a diverse and inclusive environment, reflecting the strength found in a rich blend of cultures, talents, and experiences among its associates. The Westin Pittsburgh stands as a beacon of professionalism, guest satisfaction, and employee development in the event management and hospitality sector.

We are currently seeking a full-time Banquet Manager to join our dynamic team at The Westin Pittsburgh. This management role offers a competitive pay range of $25.77 to $31.25 per hour, with bonus eligibility, reflecting the importance and impact of this position within our operation. The Banquet Manager will play a pivotal role in directing and motivating the banquet team to deliver high-quality service consistent with our established standards and guest expectations. This position involves overseeing financial and administrative responsibilities, including asset protection, and ensuring effective communication among all stakeholders involved in event success. The ideal candidate will possess a high school diploma or GED and bring a minimum of two years of experience in event management, food and beverage, or a related professional field.

Key responsibilities of the Banquet Manager include managing banquet operations, such as forecasting supply needs, adhering to legal standards, and maintaining sanitation and equipment. The manager will also be instrumental in scheduling staff to meet service standards while maximizing profitability. Leadership skills are essential, as the role requires setting goals, delegating tasks, conducting team meetings, and fostering a cooperative relationship between banquet and kitchen staff to enhance service delivery. Additionally, the Banquet Manager will lead by example in providing exceptional customer service, interacting with guests for feedback, handling complaints, and empowering employees to meet and exceed service expectations. Participation in human resources activities is also a vital aspect of this role, including training staff in safety protocols, monitoring employee performance, and engaging in corrective action planning to promote continuous improvement.

Joining The Westin Pittsburgh means becoming part of a dedicated team committed to wellness, excellence, and growth. Associates are encouraged to embrace their personal well-being practices, reflecting the brand’s holistic approach to health and performance both on and off the property. The Westin offers an inclusive workplace where diversity is celebrated, and everyone’s contributions are valued. This is an exceptional opportunity for a motivated event management professional to advance their career in a supportive environment that prizes innovation, hospitality, and guest satisfaction. If you are passionate, optimistic, adventurous, and active in maintaining your well-being, The Westin Pittsburgh invites you to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.