Banquet Houseperson/Set Up Attendant (On Call) - DoubleTree by Hilton Abilene

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Flexible
On-call
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Stock Purchase Program
Paid parental leave
Mental Health Resources
Financial retirement plans

Job Description

DoubleTree by Hilton Abilene is a prestigious hotel located in the vibrant heart of downtown Abilene, Texas, directly across the street from the Abilene Convention Center. This prime location places guests and employees close to a variety of dining options, local businesses, and cultural attractions such as the free Adamson-Spaulding Storybook Garden, Grace Museum, Frontier Texas Museum, Abilene Zoo, and the Abilene Regional Airport. As part of the globally respected Hilton brand, DoubleTree by Hilton Abilene is committed to delivering exceptional hospitality experiences to guests while fostering a supportive and dynamic work environment for its team members. The hotel offers excellent amenities including a refreshing pool and a fully equipped fitness center, enhancing the overall guest and staff experience.

The role of Banquet Houseperson at DoubleTree by Hilton Abilene is an on-call position that involves flexible shifts including mornings, afternoons, and evenings. This role is central to ensuring that banquet spaces are impeccably prepared and maintained for a variety of events and functions hosted at the hotel. As a Banquet Houseperson, you play a key role in spreading Hilton's renowned hospitality by creating welcoming and flawless event environments that significantly contribute to memorable guest experiences. This position demands a proactive, upbeat, and friendly attitude as you interact with guests and team members, always aiming to deliver an extraordinary level of service.

Your daily responsibilities include the meticulous setup of banquet rooms, which entails arranging tables and chairs according to specific event requirements. Beyond setup, maintaining cleanliness is paramount; you are responsible for ensuring all walls, surfaces, and event spaces are spotless and inviting. While events are in progress, monitoring the space to promptly address any spills, service debris, or other issues is essential to uphold the high standards of Hilton hospitality. This role is perfect for those who thrive in a fast-paced environment and are passionate about delivering excellent guest service while working as part of a committed team.

Hilton’s core values form the foundation of what it takes to succeed as a Banquet Houseperson. These include a genuine passion for hospitality, acting with integrity, inspiring leadership qualities, effective teamwork, a strong sense of ownership and accountability, and a focused urgency to make every moment impactful. Joining the Hilton family means becoming part of an award-winning workplace culture recognized globally as one of the best places to work. You will contribute to and benefit from a workplace that values diversity, inclusivity, and ongoing professional development.

Moreover, Hilton is dedicated to the wellbeing and growth of its employees. Being part of the DoubleTree by Hilton Abilene team means access to exceptional perks such as an employee stock purchase program, paid parental leave, personalized caregiving support, mental health resources, and generous paid time off. These benefits underline Hilton's commitment to supporting employees through various life stages and challenges, ensuring that your career journey is supported every step of the way. Whether you are looking to start a new chapter in hospitality or advance your career, this role offers ample opportunities for growth within a respected global brand. The Banquet Houseperson position at DoubleTree by Hilton Abilene is more than just a job - it’s a chance to help make every event special and every stay a little more magical for guests while enjoying a rewarding career in hospitality.

Job Requirements

  • high school diploma or equivalent
  • prior experience in hospitality or banquet services preferred
  • ability to work flexible shifts including mornings, afternoons, and evenings
  • physical capability to lift and move heavy items
  • excellent customer service skills
  • reliable and punctual
  • strong communication skills

Job Qualifications

  • high school diploma or equivalent
  • previous experience in hospitality or banquet service preferred
  • strong communication and interpersonal skills
  • ability to work flexible on-call shifts including mornings, afternoons, and evenings
  • ability to lift and move heavy items as needed during setup
  • commitment to delivering excellent guest service
  • ability to work as part of a team and independently

Job Duties

  • delight our guests with an upbeat and friendly attitude
  • prepare banquet spaces by setting up tables and chairs according to event requirements
  • ensure all banquet rooms are clean and surfaces are spotless
  • monitor banquet areas during events to promptly address spills and service debris
  • maintain an inviting and exceptional guest experience by keeping event spaces tidy
  • assist team members in set up and breakdown of banquet functions
  • adhere to Hilton’s core values in all guest and team interactions

Job Criteria

Experience

Entry Level (1-2 years)


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