Banquet Houseperson - Waldorf Astoria Chicago

Waldorf Astoria Chicago is a distinguished luxury hotel located in the prestigious Gold Coast neighborhood of Chicago. Known as one of the Best Hotels in the World and recognized as the Top Hotel Spa in the U.S., this AAA-Five-Diamond and Forbes 4-Star establishment offers an unparalleled hospitality experience. With its grand Parisian ambiance inspired by the hotels of the 1920s, Waldorf Astoria Chicago features 215 exquisite guest rooms, over 5,000 square feet of sophisticated meeting space, and four exceptional food and beverage outlets including a restaurant, two bars, and in-room dining services. The hotel is nestled near iconic Oak Street retailers, Rush Street nightlife and dining, and the renowned Magnificent Mile, providing guests with luxury both inside the hotel and throughout the neighborhood.

As a Banquet Set Up Attendant at Waldorf Astoria Chicago, you are a vital part of the team that ensures each banquet event meets the highest standards of hospitality and excellence. This role involves not simply setting up banquet spaces but also creating memorable guest experiences through attention to detail and an upbeat, friendly approach. You will prepare banquet rooms meticulously by arranging tables and chairs per event specifications and maintaining cleanliness and order throughout the banquet area. Your responsibilities also include promptly addressing any spills or service errors to create a welcoming and flawless environment. This position is ideal for someone who thrives in a dynamic hospitality setting and is passionate about delivering exceptional service.

Waldorf Astoria Chicago embraces core hospitality values including integrity, teamwork, leadership, ownership, and a sense of urgency to impact every guest positively. The hotel fosters a supportive and thriving workplace culture where team members are encouraged to grow professionally and personally. Hilton, the parent company, supports its teams with remarkable benefits such as travel discounts, employee stock purchase plans, paid parental leave, mental health resources, and generous paid time off. As part of an award-winning global hospitality brand, this role offers an opportunity to join a workplace recognized on the World’s Best Workplaces list and be part of a mission to spread the light and warmth of hospitality worldwide. Joining Waldorf Astoria Chicago as a Banquet Set Up Attendant means being part of a culture that values exceptional experiences for guests and meaningful careers for its team members. The position is full-time and offers valuable benefits aimed at supporting health, wellness, and financial security, making it a rewarding career choice in the heart of Chicago.