Banquet Houseperson

Heritage Hotels & Resorts is recognized as New Mexico's premier locally owned hospitality group, renowned for combining elegance and cultural authenticity in the heart of the Southwest. This distinguished collection of luxury hotels and award-winning restaurants is deeply rooted in a commitment to exceptional service, authentic storytelling, and community involvement. At Heritage Hotels & Resorts, every property reflects the unique heritage and charm of its location, making each stay a memorable experience that goes beyond traditional hospitality.

The organization’s philosophy centers on caring for guests, team members, and neighborhoods with genuine intention, ensuring a welcoming atmosphere that resonates with warmth and professionalism. Heritage Hotels & Resorts prides itself on its ability to blend modern comfort with a deep respect for local culture, offering guests an immersive experience grounded in history, art, and cuisine. As an employer, the group provides a supportive and inclusive environment that encourages personal growth and professional development, making it an employer of choice within the New Mexico hospitality sector.

The role of Banquet Houseperson at Heritage Hotels & Resorts is crucial to the seamless execution of events hosted within its distinguished venues. This position entails a high level of responsibility in preparing banquet and event spaces according to detailed requirements, event diagrams, and Banquet Event Orders (BEOs). The Banquet Houseperson is integral in ensuring that every event space is set, maintained, and restored with efficiency, safety, and an impeccable standard of cleanliness. By managing tasks such as transporting and arranging tables, chairs, staging, and event equipment, the Banquet Houseperson sets the stage for both intimate gatherings and large-scale celebrations.

Beyond set-up and breakdown duties, the Banquet Houseperson is tasked with maintaining organized storage areas and service spaces, contributing to the overall smooth operation of the banquet team. Monitoring and reporting any safety hazards is also a vital responsibility, reinforcing Heritage Hotels & Resorts' commitment to maintaining a safe working environment for all team members and guests. In addition, the role requires direct interaction with guests, assisting with their needs and resolving concerns promptly and professionally, which adds a personal touch to the event experience.

Those who join as Banquet Housepersons can expect to be part of a truly people-first culture that values dedication, teamwork, and community pride. This role offers competitive pay along with comprehensive benefits, including a 25% match on 401k contributions, generous employee discounts across all hotels, restaurants, spa, and retail outlets, complimentary meals during shifts, and free employee parking. Heritage Hotels & Resorts also supports employees' career growth by providing opportunities to work across multiple hotel locations, enabling the development of a flexible full-time schedule complete with full benefits.

In summary, the Banquet Houseperson role at Heritage Hotels & Resorts is ideal for individuals who are dependable, detail-oriented, and passionate about supporting exceptional event experiences. This position offers a unique opportunity to contribute directly to the hospitality industry’s success while working within a culture that honors New Mexico’s rich heritage and fosters personal growth and team collaboration.